Reviews
Write a reviewExcellent Service
They give us an excellent service we are so happy they are so friendly they check so perfect out car and also they wash my car I liked too. Thanks for everything
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Ayroman1. We appreciate you taking the time to review Nissan of Bakersfield and tell us about the 5 Star experience you had with our Service Department. We are so glad that you chose us to perform your repair and enjoyed your experience. We hope you have a wonderful day and we look forward to your next visit! Your Nissan of Bakersfield team
Service
Ariel has helped me out so much with my service! I will most definitely ask for him and recommend him to anyone! He’s amazing and hardworking.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Chantal, Thank you for taking the time to leave a review for us at Nissan of Bakersfield. We're happy we could meet your expectations! We are always more than happy to assist you if anything else comes up. Take care and come back anytime
Chantal, Thank you for taking the time to leave a review for us at Nissan of Bakersfield. We're happy we could meet your expectations! We are always more than happy to assist you if anything else comes up. Take care and come back anytime
Great!
Great customer service because Felix made me feel very welcomed and was friendly. I would’ve given a 5 Star but I was told I would receive a call;however, I never received a call. I Was told that in 2 and 1/2 hours my car would be ready but 4 hours later I still didn’t receive a call. I went to Nissan and my car was parked and was ready to go.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Jackiela, Your feedback is greatly appreciated. I am sorry to hear about the communication issues on our behalf. At Nissan of Bakersfield, we continuously strive to improve as a business, and reviews like yours help us learn more about the areas in which we need to progress. Delivering fantastic customer service is our top priority. Sandra Pleitez (661)847-4111
Oil change
Came in for an oil change and they told me my car would be ready in about 3 hours. 5 hours later got the call my car was done. Although I did appreciate they washed it for me.
- Customer service 4.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Mike, Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your comments will be reviewed with our Management team and please don't hesitate to call us if you'd like to discuss them greater detail. Sandra Pleitez (661)847-4111 spleitez@nissanofbakersfield.com
Best service center experience I have ever had!
Best service center experience I have ever had! Raul is knowledgeable and professional. Surprisingly, my car ended up needing quite a bit of work and it was done in under a week and I got a great free rental car through my warranty. Raul kept in touch with me throughout the process and was seriously amazing. I couldn't have been happier or more impressed.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Jpiercy, We’re so glad that you are pleased with the service you received during your recent visit! Thank you for choosing us to service your Nissan. It is our goal to ensure each guest’s work is completed quickly and efficiently, so thank you for letting us know we are succeeding! We hope you have a great day and we look forward to your next visit! Your Nissan of Bakersfield team
Oil Change
They took great care of my car and gave quality service in a timely fashion. They even washed my car! They are great at what they do!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
GarrettBarnhard, Thank you for taking the time to leave a review for us at Nissan of Bakersfield. We're happy we could meet your expectations! We are always more than happy to assist you if anything else comes up. Take care and come back anytime!
Happy customer
Inquired online thinking I wasn’t gonna get qualified for a vehicle and the process was very smooth. Myra helped me get in a vehicle I didn’t think I was gonna be able to afford. Thank you so much!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Diaz24, Thank you your kind words about Myra and for taking the time to let us know about your 5 Star experience! We appreciate your feedback and look forward to providing you with 5 Star service again in the near future! Your Nissan of Bakersfield team
Great service
I took my van in for an oil change. Come to find out I had a blown head gasket. The service advisor was very courteous and very professional. He took care of everything including the rental car I used while my van was in the shop. We are very happy about our service with Nissan.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Coleman. We appreciate you taking the time to review Nissan of Bakersfield and tell us about the 5 Star experience you had with our Service Department. We are so glad that you chose us to perform your repair and enjoyed your experience. We hope you have a wonderful day and we look forward to your next visit! Your Nissan of Bakersfield team
Very welcoming experience.
This dealership is number one on making the customer happy. They took the time to show me every car one by one that i felt might be suitable for myself. They even pulled some strings to try to get me in a car that i never felt i could afford. But my overall experience is patient employees, with urge to help one another and their families. Team well put together. My family and i couldnt be any happier.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Theonlyone, Thank you your kind words about Myra and for taking the time to let us know about your 5 Star experience! We appreciate your feedback and look forward to providing you with 5 Star service again in the near future! Your Nissan of Bakersfield team
Awesome service
I’m super happy with the vehicle I purchased from Myra. She was very knowledgeable, she was working with me for a couple of weeks, very patient.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Tina, Thank you your kind words about Myra and for taking the time to let us know about your 5 Star experience! We appreciate your feedback and look forward to providing you with 5 Star service again in the near future! Your Nissan of Bakersfield team