Reviews
Write a reviewThe best experience I have ever had at a dealership
Great customer service, very kind and fast service. The best experience I have ever had. Beautiful car exactly what I was looking for. Thank you
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Genisehunter, Thank you for taking the time to leave a review for us at Nissan of Bakersfield. We're happy we could meet your expectations! We are always more than happy to assist you if anything else comes up. Take care and come back anytime!
Excellent service
I arrived late after driving through traffic from out of town and wasn’t sure what to expect since I had arrived late, but my serviceman took excellent care of me. My car was taken in and everything it needed was taken care of. I was even provided with a free car wash. The wait wasn’t terribly long and I was provided free water in the meantime. Overall excellent experience—thank you Nissan!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Natalie, Thank you for taking the time to leave a review for us at Nissan of Bakersfield. We're happy we could meet your expectations! We are always more than happy to assist you if anything else comes up. Take care and come back anytime!
Always outstanding service!
I have yet to have a negative experience here at NISSAN of Bakersfield. Staff is always friendly and welcoming. My car always leaves cleaner than expected, and my car issues are always fixed same day.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Carelimendoza, We’re so glad that you are pleased with the service you received during your recent visit! Thank you for choosing us to service your Nissan. It is our goal to ensure each guest’s work is completed quickly and efficiently, so thank you for letting us know we are succeeding! We hope you have a great day and we look forward to your next visit! Your Nissan of Bakersfield team
Great
Easy to work with will buy another car from them in the future Martha was the best sales person ever she did everything ask and was very honest
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Bradgo2, Thank you for taking the time to leave a review for us at Nissan of Bakersfield. We're happy we could meet your expectations! We are always more than happy to assist you if anything else comes up. Take care and come back anytime!
Customer and Vehicle Service.
The staff is very courteous, the service was very efficient and the establishment was very clean. They made me feel at home with free beverages as well. They also make sure you are a satisfied customer by calling you and letting you know the status on your vehicle at all times. Jesus Talamantes was the kindest and friendliest service man of all greeting me from the start with his sweetest smile to the very end of the transaction of my visit there at Nissan.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
FerrellMonica6, Thank you for taking the time to leave a review for us at Nissan of Bakersfield. We're happy we could meet your expectations! We are always more than happy to assist you if anything else comes up. Take care and come back anytime!
it was a good experience, they satisfied my needs.
I got to Nissan early, right away a service worker quickly acknowledged me and my needs. Nissan helped explain to me my car troubles, and fixed my car that day.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Toni. Thank you for your feedback! We're so glad that you enjoyed your experience with us. We appreciate you taking the time to review us and we look forward to doing business with you again soon! Your Nissan of Bakersfield team
Service of car
The longest service time taken for a Nissan Rogue 2 yrs old and just 15 k miles From 7.30 to 5 And was told 175 $ charged 224
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
Drgeetha85. Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your comments will be reviewed with our management team and please don't hesitate to call our Service Director if you'd like to discuss them greater detail. Alex Ferchert (661)835-8600 aferchert@nissanofbakersfield.com
Wonderful zero pressure
Listen call Mr White tell him what you need and he will guide through a wonderful experience with zero pressure. I use to totally hate salespeople but now I have a new respect for those in sales.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
TheGuzman699, Thank you for taking the time to leave a review for us at Nissan of Bakersfield. We're happy we could meet your expectations! We are always more than happy to assist you if anything else comes up. Take care and come back anytime!
Very fast and pleasurable
Very fast and pleasurableWould buy from this Nissan dealership any day juan is very good at what he does These guys really know what they’re doing and he will be buying more vehicles from them in the future
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Onehonetplumber, Thank you for taking the time to leave a review for us at Nissan of Bakersfield. We're happy we could meet your expectations! We are always more than happy to assist you if anything else comes up. Take care and come back anytime!
Fast and easy experience
Juan was extremely friendly and knowledgeable of the car. Leasing process was streamlined and extremely easy. Never felt frustrated or felt like he was being pushy. Overall great experience
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Dbermudez20, Thank you for your positive review. Your feedback is greatly appreciated. We are glad to hear you had an excellent experience with us. Have a wonderful day! -Your Nissan of Bakersfield Team