Nissan of Bakersfield

I have always greeted and welcomed when I receive services from Nissan Bakersfield. I am usually in and out within a timely manner. The company has train their stuff to provide excellent customer service.

My experience with Nissan was the worst display of customer service I’ve ever experienced. I never received a call the entire time my car was with them I constantly had to call and inquire about my vehicle. I was constantly lied to and manipulated out of money I did not have I am extremely disappointed and I will be issuing a complaint with the bureau of automotive repair Raul was not who I spoke with concerning my vehicle

I would recommend this service center to anyone because they go above and beyond to accommodate your needs. I had spoken to a manager prior to my visit because I wasn’t getting the correct oil in my car and he fixed the probably free of charge with no hassle!!

Randy and Brandon were great 👍 friendly helpful Professional and knew what they were talking about. Will work with them again. And recommend them to my friends and family.

The previous time I was there the technician said one of the shocks was licking. Then I this Saturday I asked to change that shock but now a different technician said everything was fine. But now I am not sure who was telling the truth. The experience of this last tecjnitia was not showing at all, from the beginning he did not find the records of my car, I had to show them the previous report. Then at the end he gave me different car keys. That is why I have doubts regarding his opinion about the shocks. Did it got fixed itself? And one more thing, I always keep records of my car service buy he did not put back the service records from December 2017, I asked him to put it back in the glove compartment and he did not do it. He should be fired right on the spot. I can't believe Miguel did not put my records. Please if you can send a copy to me of December 2018.

The employees were very friendly and welcoming, suggesting other services to be done to my vehicle and just doing their job in a great way.

Everyone I met was willing to help. Service staff was very receptive. Parking space was provided. I enjoyed the shuttle rides with Dan and Mike.

Excellent service from everyone involved. Big improvement from 5 years ago. Very satisfied with overall experience. Keep up the good work. I am very impressed with the service and a big change from 5 years ago.

Went in for an oil change. I was also able to find out what was the reason for a wired noise my car was making. Magdiel made sure to get everything done.

Because every time I take my car in for service the service is always great and excellent Jesus always give me the best deals the greatest deals sets for my car and always keep me updated what need to be done and what not to be done that's why I am glad to be a Nissan customer you are great keep the good work up