Reviews
It's the people.
Kind, personable staff who did their best to minimize repair costs. A ride to work and back to get my car. A car wash! The staff treated me like an intelligent human being, not like I know nothing about cars. Thanks!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
At Power Kia, our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. We are very pleased you enjoyed your recent visit and we hope you will continue to use our dealership for your parts and service needs. Thank you for your great review! Sincerely, Shane Matheny - Sales Manager - 866-979-8765
Friendly
Friendly and helpful employees who were honest and not pushy. They also had an excellent leasing option. I always would recommend Power Mazda for purchases of great cars.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for leaving us this great review, Jodi. We are very happy to hear that we could be so helpful during your recent visit with us. We appreciate your recommendation as well. We look forward to seeing you back again in the future! Take care. Sincerely, Shane Matheny - Sales Manager - 866-979-8765
Friendly service
Steve, who handled the service on my vehicle, was nice, polite, helpful, and friendly. My vehicle was done in a timely manner and returned clean (they ran it through a car wash), which was an unexpected bonus.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your review, Marie. We're glad to have Steve on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Shane Matheny - Sales Manager - 866-979-8765
Great service, Great facilities
Smooth, as usual! Very nice people to help you. I ordered some touch up paint for my car and it came in a week and they called me. It was easy
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the Power Kia commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Sincerely, Shane Matheny - Sales Manager - 866-979-8765
Power Mazda
Great service, dependable workmanship. Always friendly and helpful. Facilities are under construction. I really don't care too much for surveys.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Jeffrey, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with their overall experience. We look forward to working with you again! Sincerely, Shane Matheny - Sales Manager - 866-979-8765
All Around Excellence
Service was both fast and friendly. The waiting area was clean and the entire dealership was welcoming. All in all, very professional.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! We are always pleased to hear back from happy customers; reviews like yours provide encouraging feedback and let us know we are meeting our team goals. Sincerely, Shane Matheny - Sales Manager - 866-979-8765
They are in a temporary location but it was clean.
I did not work with Kia but Mazda was amazing. Rick Ross and Mario were awesome. I would and have recommended them already and my boss bought a car two days later from them. They lowered my interest rate and payments while getting me an extended warranty. It was super easy and painless.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your comments will be reviewed with our team and please don't hesitate to call us if you'd like to discuss them in greater detail. Sincerely, Shane Matheny - Sales Manager - 866-979-8765
Quick oil change
Called for a time to service our 2012 Nissan, while in Salem on a quick trip. Was told to bring car in any time. Car was on the lift within minutes. Total time for service and a wash was about an hour.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for leaving us your review, David. We are happy to hear that you were pleased with the service you received from Power Kia. If there is anything more that we can do, please come back and see us again. Take care! Sincerely, Shane Matheny - Sales Manager - 866-979-8765
service
salesman was very knowledgeable and professional. I found a good used car at a reasonable price. The show room was very clean and had coffee and other refreshments while I waited.
- Customer service 5.0
- Buying process 3.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for taking the time to share your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Sincerely, Shane Matheny - Sales Manager - 866-979-8765
great service
drop off was easy, no appt needed for Saturdays, service writer on top of everything! all my recalls were noted and taken care of during my oil chg visit
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Katheryn, thank you for the feedback! We are happy to hear of your positive experience at Power Kia. Please come back and see us again in the future with anything else you might need. Take care! Sincerely, Shane Matheny - Sales Manager - 866-979-8765