Reviews
great service , very organized and clean.
They listened to you, answered questions in a way you could undertand, made you feel comfortable, they treated you like they cared. the KIA building was very clean and organized.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the kind words, Loren. We're completely committed to providing top quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Power Kia, we value our customers and we look forward to seeing you down the road. Sincerely, Shane Matheny - Sales Manager - 866-979-8765
2015 Rogue
I went to Power Nissan with my 2015 Rogue if that makes a difference. Still having concerns about the transmission and the Recall bag warning light stays on all the time. May want to trade the vehicle for a Kia Sorento.
- Customer service 3.0
- Buying process 3.0
- Quality of repair 2.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to share your experience with us, Richard. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Sincerely, Shane Matheny - Sales Manager - 866-979-8765
customer service
Customer service was perfect. Your sales representatives are amazing, buying the 2016 Kia Soul I can honestly say has been the purchase of the lifetime I love my Kia and I love the Kia crew
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for sharing your experience with us, Deanna! Our team works incredibly hard to exemplify the Power Kia commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Sincerely, Shane Matheny - Sales Manager - 866-979-8765
Great service
Employees are always prompt, professional, and easy to talk to regarding any issues or concerns. They all take exact notes, so that there is no confusion between what the dealership might think is the issue and what the consumer is looking. An estimate is also included before any work is done, which keeps both parties accountable.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time out of your day to share your wonderful experience with us, Jay. We are delighted to hear you were treated with prompt, courteous, and informative service on your vehicle. We hope you will give us the opportunity to help you again whenever it's time for your next car. Sincerely, Shane Matheny - Sales Manager - 866-979-8765
Pleasent experience
My sales rep was great. Respectful, and was sure to remind me of things to notice about driving the car: visibility, dash and wheel controls, comfort, etc...
- Customer service 4.0
- Buying process 2.0
- Quality of repair —
- Overall facilities 3.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Crystal, thank you very much for taking your time to leave us a great review! We are pleased to hear about your great experience at Power Kia! If there is anything else we can do for you just give us a call! Sincerely, Shane Matheny - Sales Manager - 866-979-8765
Would not go anywhere else to purchase a KIA
Everyone at KIA helped to make our purchase come together. They did all the work, made it happen, and we drove off in a beautiful new KIA Soul!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for your outstanding review, Melissa! I'm very happy to hear that the team was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Shane Matheny - Sales Manager - 866-979-8765
No Pressure Professionalism
Quick almost instant response to our internet inquiry. The NO PRESSURE professionalism! We were allowed to ask all the questions and decline the offers that we felt we did not need while receiving current quality information about the offers we accepted. Greg, Dwayne and Eric were a great team to work with and we will recommend them by name to our friends looking to purchase their next car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
It is very kind of you to write us such a nice review, Huda. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you on your recent visit to Power Kia. Thank you so much for your business and please let us know if there's anything else we can do for you. Sincerely, Shane Matheny - Sales Manager - 866-979-8765
Nice facility- clean and open
Great online response and information from Steve Wolfe. He gave me excellent information on the vehicle and waited as I fought traffic on I5 from Vancouver, Washington to allow me to test drive the vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Your fantastic review was quite a refreshing read, Gwen! I am happy Steve provided you with pressure-free, efficient and well-informed customer service. Sincerely, Shane Matheny - Sales Manager - 866-979-8765
A pleasant experience
Luke was a pleasure to deal with. Not too much pressure, which we really appreciated! The paperwork process was pretty slow (typical for dealerships, I think...)
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your review, William. We're glad to have Luke on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Shane Matheny - Sales Manager - 866-979-8765
I have no complainings
The salesman was polite and helpful he answered all our questions, best of all it was in my original language, Spanish
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for leaving us this great review, Laura. We are very happy to hear that we could be so helpful and polite during your recent visit with us. We appreciate your recommendation as well. We look forward to seeing you back again in the future! Take care. Sincerely, Shane Matheny - Sales Manager - 866-979-8765