Reviews
great service, everyone is always very helpful
They were ready for me at my apointment time and had my car ready when they said it would be ready. Everyone is always courteous, waiting area is always clean with fresh coffee.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Bonnie, thank you for leaving us your review. We are happy to hear that you were pleased with the service you received from Power Kia. If there is anything more that we can do, please come back and see us again. Take care! Sincerely, Shane Matheny - Sales Manager - 866-979-8765
Barb N
Fair with great customer service. My car is vacuumed and washed at every oil change at a competitive price. It's wonderful
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to write this great survey, Steven. It is wonderful to hear that our staff at Power Kia was able to provide you with a wonderful experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done, please feel free to contact us. Sincerely, Shane Matheny - Sales Manager - 866-979-8765
Super happy with service and sale
The friendliness Bryan worked hard to get me top dollar for my trade in after looking for the right truck for me. The finance manager also found me more money to come back to me that made me feel pretty good.
- Customer service 4.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Sincerely, Shane Matheny - Sales Manager - 866-979-8765
Great Service, Great overall experience
Our guy Wayne, was incredibly honest and really Worked with us to get what we wanted he really went above and beyond!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Andrew, thank you for taking the time to share your thoughts with us. We are dedicated to our customers and it important we do everything in our power to ensure they drive away happy customers! It does not surprise us that Wayne went above and beyond for you; it is just an example of why he is such a great asset to our team. All of us at Power Kia await your return. Please let us know how we may be able to help next! Sincerely, Shane Matheny - Sales Manager - 866-979-8765
Relaxed-no pressure atmosphere
Very friendly and helpful people. No pressure and a relaxed atmosphere. A very pleasurable buying experience. Nice waiting room with plenty of room.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We appreciate your marvelous feedback, Jean. It is great to hear that your car buying experience at New Rochelle Toyota was very pleasurable. We work very hard to ensure that each of our customers is 100% satisfied with the sales experience. We look forward to working with you again! Kind Regards, Nate Gray - Client Care Director, 914-576-8000, ngray@newrochelletoyota.com
great service, clean facilities
Always have a great experience. They are prompt and open about the repairs that need to be done. Have taken great care of our car from day 1.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for leaving us your review, Richard. We are happy to hear that you were pleased with the service you received from New Rochelle Toyota. If there is anything more that we can do, please come back and see us again. Take care! Kind Regards, Nate Gray - Client Care Director, 914-576-8000, ngray@newrochelletoyota.com
Great Service
The friendly customer service and the excellent care of my car. I will definitely recommend this dealer to my friends who live in this area.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Carol, thank you for your great review and recommendation! We are happy to hear of your positive experience at Power Kia, and we are grateful for choosing us for your automotive needs. We look forward to serving you again in the future! Sincerely, Shane Matheny - Sales Manager - 866-979-8765
My Kia experience
Very friendly staff, nice waiting area to keep occupied during the service time. New and clean facility, and our Kia has been an excellent purchase now for over 3 years and counting.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Michael, thank you very much for taking your time to leave us a great review! We are pleased to hear about your wonderful experience at New Rochelle Toyota! If there is anything else we can do for you, just give us a call! Kind Regards, Nate Gray - Client Care Director, 914-576-8000, ngray@newrochelletoyota.com
excellent facility
the different models were available to try, Rebecca Brown was very informative on the different models with no "pressure sales"
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your review, Johnny. We're glad to have Rebecca on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Shane Matheny - Sales Manager - 866-979-8765
Great service, the place is very clean
You are quick and very friendly the service was was great the waiting room was clean and there was coffee
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Larry, we're glad to hear that your service visit went so well. It's always great to hear from our customers and we appreciate you taking the time to give us feedback. Thank you for continually choosing Power Kia for your vehicle needs. Sincerely, Shane Matheny - Sales Manager - 866-979-8765