Reviews
Oil change and air bag replacement
The Service was much faster than expected, and staff was very courteous and efficient and my bill was lower than anticipated.
- Customer service 4.0
- Buying process 3.0
- Quality of repair 3.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for leaving us your review, Amber. We are happy to hear that you were pleased with the service you received from Power Kia. If there is anything more that we can do, please come back and see us again. Take care! Sincerely, Shane Matheny - Sales Manager - 866-979-8765
Great Service
We requested a specific salesman and he was patient and helpful as always . He helped us to be sure we had the vehicle that was right for us.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks for the kudos, Cathy. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there is anything more that we can do, please come back and see us again. Take care! Sincerely, Shane Matheny - Sales Manager - 866-979-8765
Great overall experience
i was so impressed with your sales lady Brandi DeAngelo. She made it so easy to find the right car for me. She went out of her way to make me feel comfortable and she went up and beyond to help me get the car i wanted, even picked me up at my house when i couldn't find a ride to the dealership. i'm very happy with my new car and i would say that she is the reason i bought it from Power Kia. i would definitely tell all my friends to go see her if they need a new car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Karla, thank you for taking the time to share your thoughts with us. We are dedicated to our customers and it important we do everything in our power to ensure they drive away happy customers! It does not surprise us that Brandi went above and beyond for you; it is just an example of why she is such a great asset to our team. All of us at Power Kia await your return. Please let us know how we may be able to help next! Sincerely, Shane Matheny - Sales Manager - 866-979-8765
Great salesperson
I liked the low pressure from Ron in GMC. The worst part is taking this survey when I already did it before.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Awesome service
Fast and friendly service, went in told clerk my appointment time he took my keys and said my 11:00 am my oil change would be done. At around 10:30 he said my car was ready for me and he told me everything that was done and when I would need my tires rotated next.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Daniel, thank you for the outstanding review! We are very happy that we completed your service quickly. We understand that servicing your car takes valuable time out of your day and we never want to waste our customers' time. We are very happy to hear that your service was completed in a timely manner and we look forward to servicing you again in the future! Sincerely, Shane Matheny - Sales Manager - 866-979-8765
Great service and nice facility
Polite and took care of my car! Went the extra mile to install a light that was out!!! I will be back!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Frances, thank you very much for taking your time to leave us a great review! We are pleased to hear about your great experience at Power Kia! If there is anything else we can do for you just give us a call! Sincerely, Shane Matheny - Sales Manager - 866-979-8765
Friendly salesman and enjoyable buying experience
Rafael Hernandez was the BEST salesman, he really worked with me on the price and payments I could afford. He was kind and helpful and NOT pushy at all. I will refer everyone I know to him!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the great feedback, Susan! At Power Kia, it is always our number one goal to get the perfect vehicle at the right price for our amazing customers. Rafael is such an amazing part of the sales team, and it's so awesome to hear that you got to experience it for yourself. We look forward to seeing you again in the future! Sincerely, Shane Matheny - Sales Manager - 866-979-8765
Great service
Efficient, honest & professional people & very nice waiting area along with quality service in an updated facility. Quotes & coupons are honored to reenforce expectations.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for using our service department and the kind words about Power Kia, Roger. It is our commitment to ensuring quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs! Thanks again. Sincerely, Shane Matheny - Sales Manager - 866-979-8765
Quick and fair sales experience
The vehicle at the right price was available and the transaction was quick. The staff was courteous and made my unique scenario no problem.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Scott, thank you very much for taking your time to leave us a great review! We are pleased to hear about your positive experience at Power Kia! If there is anything else we can do for you, just give us a call! Sincerely, Shane Matheny - Sales Manager - 866-979-8765
repair recelled part
Staff was friendly gave us a ride to the mall so we could shop while the car was being worked on. My car drives much better now that the part has been replaced and they were very efficient at getting it taken care of
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Sandra, thank you for taking the time to write this fantastic review and assign our dealership such a wonderful star rating! We work very hard to ensure that each of our customers is 100% satisfied with the service experience. We look forward to working with you again in the future. Sincerely, Shane Matheny - Sales Manager - 866-979-8765