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Power Kia

(654 reviews)

Reviews

(654 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Great customer service

Everyone was friendly that was involved with me purchasing my car. I felt very comfortable and enjoyed my experience. A BIG THANKS to both Dwayne and Micheal.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Melanie, thank you so much for your terrific review. It is great to hear that you enjoyed your experience and felt very comfortable in purchasing your car working with Dwayne and Micheal. They are great assets and we're thankful to have them on our team. We appreciate your business and we look forward to seeing you again in the future. Sincerely, Shane Matheny - Sales Manager - 866-979-8765

EXCELLENT CUSTOMER SERVICE!

I'm writing this review to let Power Kia and other future customers know about the great customer service Rafael Hernandez provided for me as I made a huge decision on what type of car was best for my needs and in my price range, very honest and helpful too! THANK YOU Rafael!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Service Department

The KIa Service department was very efficient. Jason answered.my few questions quickly and ordered the spare tire we asked for immediately. We thank you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for leaving us this great review, Donald. It is nice to know that our service department was very efficient. Jason is a great person to work with and I'm glad that he was able to provide you with a positive experience. We look forward to the opportunity to see and service you again in the future! Sincerely, Shane Matheny - Sales Manager - 866-979-8765

Overall the best experience i have had at a dealer

Well taken care of. And was done quickly. And they washed my vehicle by hand after the service. Would recommend Power GMC to everyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for taking the time to write this review, Bill. We are pleased to hear that our service team was able to provide you a great and overall the best experience. Thank you for your recommendation as well. If you have any questions, please feel free to reach out. Sincerely, Shane Matheny - Sales Manager - 866-979-8765

Great Service

professional service in a timely manner, Bringing attention to car items needing future attention. Nice clean waiting room . Over all very pleased.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We appreciate your marvelous feedback, Donald. It is our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs! Thanks again. Sincerely, Shane Matheny - Sales Manager - 866-979-8765

Great customer service

The salesman John was very polite, informative, and not pushy at all. He found the car we wanted right away and held it until we could make it up to the dealership for a test drive. They gave us a great deal on financing.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 3.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Jennifer, we appreciate your time to share us this review. I am happy to know that John was very polite, informative and not pushy. He is a great person and I'm glad that he provided you with such a great experience. If there is anything else we can do for you, just give us a call! Sincerely, Shane Matheny - Sales Manager - 866-979-8765

An enjoyable place to view cars and no pressure.

Friendly people . We left your dealer ship smiling. We explained what we could do and they worked with us until a good deal was struck.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for taking the time to write this review, Charles. We appreciate the feedback and are pleased that our team was able to provide you with an enjoyable and a pressure free experience. We always do our best to make sure all of our customers leave completely satisfied with their visit at our dealership. We look forward to seeing you again in the future. Sincerely, Shane Matheny - Sales Manager - 866-979-8765

Amazing Service Great Job

I liked Rebecca the lady who sold me my car tried her hardest to make the sale final and would text me making sure I was getting the info I needed. She did a great job! Also being pregnant and due here pretty soon saying she might not come in the next day but telling me to text her when I go into finalize my deal and that she would make sure to be there. Thank you Rebecca

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Schuylar, thank you for taking the time to write this fantastic review and assign our dealership such a wonderful star rating! I am happy to hear that Rebecca was able to provide you with an amazing experience on purchasing your vehicle. We work very hard to ensure that each of our customers is 100% satisfied with the sales experience. We look forward to working with you again! Sincerely, Shane Matheny - Sales Manager - 866-979-8765

Wonderful experience, great staff & facilities

I love the staff at your dealership, they are honest & they treat customers with respect and actually made me feel like my business matters - even if it's only an oil change - you have won my loyalty!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Deborah, thank you so much for taking the time to share your feedback with us!We work hard to make sure our guests have a wonderful experience. We will share your comments with our team and we look forward to seeing you at our dealership in the future. Sincerely, Shane Matheny - Sales Manager - 866-979-8765

Great service

It's always a pleasure to see Eric. He attends to our needs, lets us know what our vehicles need, and never attempts to oversell us with unnecessary services.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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