Reviews
Service
Salem service department is friendly and takes the time to let you know what does and Does NOT need to be done!
- Customer service 5.0
- Buying process 2.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
William, thank you for taking the time to write about your experience at our dealership.Each employee is a valued member of the Power Kia team and we all strive to provide excellent service!We look forward to seeing you again in the future.Thanks again! Sincerely, Shane Matheny - Sales Manager - 866-979-8765
Great service
The staff is very friendly and efficient. The waiting room is very comfortable and accommodating by providing television, coffee and wifi
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We appreciate your marvelous feedback, Sally. It is our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs! Thanks again. Sincerely, Shane Matheny - Sales Manager - 866-979-8765
Customer Service awesome, facility clean
Customer service excellent, friendly, professional and very courtesy. This is my second time dealing with power nissan. I like dealing with them and love my vehicle I purchase recently. They went beyond the extra mile to find the color exterior/interior I wanted. They worked with me and give me deal I couldn't pass. Thank you DJ,Bob and Miguel
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Dorothy, thank you for leaving us this great review about your experience at our dealership working with DJ, Bob, and Miguel. At Power Kia, our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. We are very pleased you enjoyed your recent visit, and we hope you will continue to use our dealership for your parts and service needs. Sincerely, Shane Matheny - Sales Manager - 866-979-8765
Great servive and great people
Great people your in and out no fuss and on your way. This not my first experience and they all have been great keep up the good work.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Melody, thank you for your kind words. It is wonderful to hear that our staff at Power Kia was able to provide you with a great experience!We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done, please feel free to contact us. Sincerely, Shane Matheny - Sales Manager - 866-979-8765
Great service
Professional, friendly and quick service, very knowledgeable and willing to explain everything that had to do with my car and parts used
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for your terrific review, Michelle! I'm glad to hear that our team was friendly, professional, knowledgeable and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Shane Matheny - Sales Manager - 866-979-8765
Found what we were looking for on your web site
Power Buick GMC has a great website that helped us to find what we were looking for. We made a deal over the internet, that was stress free. Picked up our vehicle with no hassel and experienced friendly service.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for taking the time to write about your experience with us, Gerald! At Power Kia, we work very hard to provide each of our customers with a personalized and hassle-free experience. It's good to hear that our team was able to show you what Power Kia is all about. Don't hesitate to contact us if there is anything else we can do for you. Sincerely, Shane Matheny - Sales Manager - 866-979-8765
Go, Salem!
Excellent customer service and value for my money! Can't beat the deals on the Soul. I'm very happy with my purchase.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Tina, thank you for writing such a great review about our dealership! It is great to hear that you are very happy with your purchase experience, and I'm glad that our team was able to provide you with an excellent customer service. If there is anything more we can do for you, please feel free to come back and see us anytime! Take care. Sincerely, Shane Matheny - Sales Manager - 866-979-8765
On time, on budget. and serviced as expected
Worked with us on the products used and on the cost with the products. The car was washed, the inside vacuumed and the service preformed on time.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Kay, thank you for this great review! We're very happy that our team was here to help you and treated you with the service we know you deserve. Thank you again, and we look forward to seeing you again! Sincerely, Shane Matheny - Sales Manager - 866-979-8765
friendly, efficient
Friendly, efficient. The waiting area is comfortable & clean. I"m not sure what else to say other then I need to use at least 20 words. A review should not require a certain number of words as a completion of a review is voluntary.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for using our service department and the kind words about Power Kia, Gayle. I'm glad to hear that our team was friendly and efficient. We plan to continue giving excellent customer service and a comfortable place for all our guests during their stay at our dealership. Don't hesitate to ask if there is anything else we can do to help you. Sincerely, Shane Matheny - Sales Manager - 866-979-8765
Great service and comfortable waiting room
Everyone was so friendly and professional and the waiting room is comfortable, you don't mind the wait and the cost was comparable to the so called discount places.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for using our service department and the kind words about Power Kia, Sharon. We plan to continue giving great customer service and a comfortable place for all our guests during their stay at our dealership. Don't hesitate to ask if there is anything else we can do to help you. Sincerely, Shane Matheny - Sales Manager - 866-979-8765