Reviews
We have now purchased five vehicles from Columbus Auto
We have now purchased five vehicles from Columbus Auto Source. Their staff listens to our wants and needs and goes out of their way to make the deal happen. All of the vehicles we have purchased have been solid units and very reasonably priced. We plan on continuing to purchase Columbus Auto Source for our future purchases.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I really appreciated the especially of holding the check
I really appreciated the especially of holding the check until I gave the OK as I did not want to finance! Thanks again!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We appreciate you, as well! Thank you for your business and for the glowing positive review. Our guys are really top-notch (not perfect, of course LOL) and I am always glad when our customers show them love like you did. Please remember us next time you're in the market and please be sure to share your good experience with your family, friends and co-workers! A Christensen, Owner/Principle
Great place to buy a car!
Great place to buy a car! Everyone is incredibly friendly and helpful. Wonderful communication and follow up from Doug and Forrest. They made what could have been a stressful time ( buying a car can be nail biting and scary ) easy. I absolutely love my car and would definitely recommend this business.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
This is my THIRD car and great deal from Andy…needless to
This is my THIRD car and great deal from Andy…needless to say I am a long time fan! No hassle. No pressure. No stress. Great service! If you are in the market for a used car look no more because this is the place.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
My family has worked with Columbus Auto Source—and
My family has worked with Columbus Auto Source—and specifically Andy—for years. Recently, I asked Andy to help me find a reliable van for our family, and I couldn’t be more pleased with how incredibly helpful and thorough he was from start to finish. He found us the perfect van, under our budget, with all the bells and whistles we were hoping for. I truly couldn’t be happier with the experience. Thank you, Columbus Auto Source, for helping me find the perfect mom car—and thank you, Andy, for always being so dependable, caring, and trustworthy throughout our vehicle journeys.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I came in from Illinois to find my car and I left very
I came in from Illinois to find my car and I left very happy and satisfied. Couldn’t ask for a better service 100% recommend anyone to stop in and talk to them, won’t be disappointed
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
They cleared the code for bad catalyst converters and
They cleared the code for bad catalyst converters and sold it to me without disclosure. When I drove it home chk engine light came on. My scan tool confirmed it and so did muffler shop.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Bought the car “as is” but they sold it knowing it needed
Bought the car “as is” but they sold it knowing it needed front cv shafts ! Oouuccchhh !! Other than that great car and decent price!
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- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
Sold me a vehicle that had a broken blend door assembly
Sold me a vehicle that had a broken blend door assembly and broken actuators. No heat in the vehicle. 2,900$ later the problem has been corrected. Doug told me they worked on the blend door assembly. I certainly would not have trusted them to correct the problem when they didn’t fix it the first time!!
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
First, and most important, Mr Hobart bought his vehicle "as is". Like all of our customers who purchase pre-owned vehicles from us, he was offered a service contract (aka warranty). Unfortunately, he declined the offer. Prior to his purchase, we discussed the work we performed on the vehicle, and he decided to move forward with the purchase. Afterwards, we did not hear from Mr Hobart until two weeks after he purchased rthe vehicle. In his call to us, he informed us he had just spent a large amount of money on some parts of the the heater system. Unfortunately, we heard nothing about this until AFTER he incurred the repair expense. We of course don't have a crystal ball to see the future and we were as surprised as he was when we heard this. When he was asked what he wanted from us, he simply stated "I'm giving you a heads up". Not exactly sure what that meant, but it was clear we were never given the opportunity to address his concerns. For our future customers, we certainly hope they take a different approach. Used automobile purchases are often challenging, especially with older models. We certainly aren't perfect, but we do everything we can within reason--and will often go beyond that point-- to make sure our customers are satisfied. We know that to be true because we do get our share of 5-star ratings. D. Seagle, Gen Mgr.
Forrest worked me over multiple days to try to get me
Forrest worked me over multiple days to try to get me into the vehicle that I wanted
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Evan, thank you for your fabulous review of our dealership and our staff. We appreciate the fact that you took the time you needed to determine if the vehicle you ended up purchasing from us was the right one as well as taking into account the vehicle you traded in. We love our customers and hope you will pass along the good vibes to your family, friends, neighbors and co-workers. Thank you (and your MOM, of course) for business and enjoy that awesome Expedition! A Christensen, owner/principal