Reviews
Appt on Monday morning.
Appt on Monday morning. Told they would not check on it til Tuesday. Then why bring it in on Monday? Thats my only complaint. Did great job fixing rear window
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we really appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.
Ruben was amazing and got everything I needed done in a
Ruben was amazing and got everything I needed done in a timely fashion. I just came in for an oil change and alignment and was told a price upfront to help have peace of mind.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Susana, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!
Excellent customer service, great service advisor, very
Excellent customer service, great service advisor, very professional, love this place When you enter the dealer, they help you with whatever you need.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Excellent dealership with a great service department!
Excellent dealership with a great service department! They repaired my car in record time. Everyone was so nice. I will recommend them to other people. I will go back to this dealership.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello, we are pleased to hear you had such a positive experience with us, Martha! Don't hesitate to call us if you ever need anything. Be safe on the road!
Multiple Brake system caution and warning on Dash display
Multiple Brake system caution and warning on Dash display diagnostic and repair service was very professional. The final cost for all services was very close to initial estimate. Have not had enough time pass since service to indicate quality of repairs.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Had a great experience working with Andreas.
Had a great experience working with Andreas. He was very knowledgeable and professional. He answered all my questions and followed up on all issues. The sales manager CJ was also very helpful and attentive. I would highly recommends this dealership.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Jacksonville. We appreciate your recommendation of AutoNation Ford Jacksonville and we hope to be of service again in the future.
The sales rep, Diego, was great!
The sales rep, Diego, was great! We worked out an initial price via email (i live 1.5 hours away) and we were able to match that when i get there. The process was smooth and transparent. Would recommend
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Josh, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of AutoNation Ford Jacksonville and we hope to be of service again in the future.
Recently had our 2013 Ford Flex in for service and as
Recently had our 2013 Ford Flex in for service and as usual am very pleased with the results. Have had this Ford Flex serviced here at AutoNation Jacksonville since shortly after first purchasing the vehicle in North Carolina and have always been impressed with the quality of the service and repairs and the attentive and informed customer service by staff and management. They get the job done right. Highly recommended.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Eric, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of AutoNation Ford Jacksonville and we hope to be of service again in the future.
"Hats off to Salesman Jason for delivering top-notch
"Hats off to Salesman Jason for delivering top-notch service! Despite our dealership not having the exact vehicle I wanted, Jason went above and beyond to track it down and make it happen. His professionalism and follow-through made for the best car-buying experience I've had in 40 years. Highly recommended!"
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we are pleased to hear you had such a positive experience with us. We appreciate your recommendation of AutoNation Ford Jacksonville and we hope to be of service again in the future.
Very professional.
Very professional. Very friendly. Jay is one xxxx of a salesman. Definitely be back for another vehicle.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.