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AutoNation Cadillac West Amarillo

(921 reviews)
Visit AutoNation Cadillac West Amarillo
Sales hours: 8:00am to 8:00pm
View all hours
Sales
Monday 8:00am–8:00pm
Tuesday 8:00am–8:00pm
Wednesday 8:00am–8:00pm
Thursday 8:00am–8:00pm
Friday 8:00am–8:00pm
Saturday 9:00am–8:00pm
Sunday Closed
2024 consumer dealer award
View 2 awards
2024 consumer dealer award 2023 consumer dealer award
New (888) 338-4586 (888) 338-4586
Used (888) 338-3192 (888) 338-3192
Service (888) 338-5642 (888) 338-5642

Reviews

(921 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation Cadillac West Amarillo from DealerRater.

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I can call and they are very accommodating,

I can call and they are very accommodating, knowledgeable, and caring, very considerate for my needs. The service is great!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

On schedule, prompt service, good customer service.

On schedule, prompt service, good customer service. Coby Venhaus has always been courteous and explains the maintenance they will be doing on my car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

Visit to Autonation was excellent, staff was helpful,

Visit to Autonation was excellent, staff was helpful, facilities clean, service on my car was excellent.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

This is our second car to buy here.

This is our second car to buy here. We had a great young man for our salesman and we were pleased

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

It was a pleasure dealing with them.

It was a pleasure dealing with them. Aaron is a great salesman who went above and beyond what was expected.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Michael, we're so glad that we were able to go above and beyond your expectations! If you ever need help, just give us a call. Happy motoring!

I always take my car in to be serviced at AutoNation

I always take my car in to be serviced at AutoNation West. You can drive into the service bay and be seen quickly by a service writer. Ann Smith always takes care of my vehicle when she can. She is very professional and thorough when checking out my car. She listens to me, as to what is going on, and advises me on the best solution. I trust her and Auto Nation West for all my vehicles needs, and recommend them to all my friends. Thank you Ann and Auto Nation West for taking care of me!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Billie, we're happy you found our staff to be so supportive during your experience here at Autonation Cadillac West Amarillo. Thanks for the recommendation, and have an amazing day!

Always courteous and listen to me about my car needs & my

Always courteous and listen to me about my car needs & my car was returned to me spotlessly clean!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

Dealer response

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Chevrolet West Amarillo. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

Excellent staff always polite and very excellent work

Excellent staff always polite and very excellent work they always manage to know all your needs

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

Dealer response

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

Outstanding service - all work is done quickly and

Outstanding service - all work is done quickly and correctly. Great customer service in the service department!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

Dealer response

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

Great service great communication Ann smith was my

Great service great communication Ann smith was my service advisor she was very helpful and informative

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

Dealer response

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!