Reviews
Damon provided excellent hospitality to me and my wife
Damon provided excellent hospitality to me and my wife during the purchasing process of our “new” used car. Overall the process was quick and easy. They were not able to get the car turned over to us in our short time frame. The vehicle still needed to undergo inspection and detailing. Damon delivered the car to us the next day 90 miles away from Amarillo. Great folks! Great service!
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello Aaron, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!
Hello Aaron, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
They were Amazing.
They were Amazing. Damon was so helpful and attentive. Definitely will recommend to friends and family
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.
Service was bad
Service was not nice on 2 different occasions. Property was not returned out of a vehicle I traded in. Service took 3 hours to perform after being told an hour. No one install tags after I was told to go to service to have them put on. The service was rude told me sorry bye. The sales man was very nice and helpful.
- Customer service 1.0
- Buying process 4.0
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Natasha, we can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. If you'd like, please contact our General Manager at (806) 340-7656. We'd appreciate the chance to make your experience a positive one.
They are always ready to assist their customer, you are
They are always ready to assist their customer, you are greeted with a smile and they immediately begin to solve whatever problem you might be having with your vehicle. They get it done, plain and simple!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Rondyvoo, thank you for your positive review. We're happy to have been of service to you. We hope to be of service to you again in the future. Best wishes, Autonation Cadillac West Amarillo
Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
Took time to show me around and wxplore all my options on
Took time to show me around and wxplore all my options on vehicles on lot and aome soon to come. Very informative. And beat of all he spoke ENGLISH!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.
Hi, we are pleased to hear you had such a positive experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit!
Ann Smith is our long-term Service Advisor.
Ann Smith is our long-term Service Advisor. She is a true professional and makes sure we are completely satisfied when we bring our vehicles in for service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Chevrolet West Amarillo. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!
Service was quick and easy.
Service was quick and easy. I didn’t feel stressed or pressured to do anything. The service tech even explained several of the services in terms I could understand and gave prices with everything.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello Michael, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
This dealership was able to diagnose and fix the problem
This dealership was able to diagnose and fix the problem after I was turned away from 2 other dealerships. This dealership was professional and knowledgeable with the new vehicles. I will continue to use this dealership for all 5 of my vehicles.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!
Always great service!
Always great service! Very professional staff who pay attention and make sure all concerns are checked out
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!
Great service by friendly knowledgeable personnel.
Great service by friendly knowledgeable personnel. Ann Marie Rothkrueg took of us. She is always smiling and really cares about her customers.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, your comments keep us motivated and working hard for all our guests! If you ever need help, just give us a call. Happy motoring!
Hi, thank you for your kind review; we are happy to pass along your comments to Ann here at AutoNation Chevrolet West Amarillo! We always strive to provide personable and excellent customer service. Thank you again for the review!