Reviews
Great experience all the way around.
Great experience all the way around. Thank you Louis Berg for your help. Highly recommended.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Autonation Cadillac West Amarillo! If you have any further questions, please don't hesitate to reach out! Take care!
My advisor was great with explaining my service and
My advisor was great with explaining my service and keeping me informed as my vehicle was getting service, overall service was great!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Walter, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
A wiring harness needed to be fixed.
A wiring harness needed to be fixed. The work was expected to be done within a week and was done in 4 days. The check engine light had let us know there was a problem. The work was done and I'm very satisfied.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for taking the time to let us know how we did. We hope you have a great day!
Friendly people and great service, I have always enjoyed
Friendly people and great service, I have always enjoyed the experience and atmosphere at Autonation
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Great service department.
Great service department. They took good care of my problem. My car is now fixed!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Excellent service from the time you drive in until you
Excellent service from the time you drive in until you leave. I was on the road and needed a major repair. Ann greeted me at the service desk with a smile and assured me all would be ok. Ken gave me confidence the repair would be fixed right the first time. Everyone was professional and friendly.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Bought a car had it a little over a month and it broke
Bought a car had it a little over a month and it broke down . Dealership had the car for 3 weeks we got it back and it broke down again within 2 hours it’s now back at the dealership no clue what’s wrong this time . The car has been in the shop almost the whole time we have owned it .
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Hello, we are deeply disappointed by your experience at AutoNation Chevrolet West Amarillo. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (806) 318-0057 to discuss what we can do to help.
Very friendly and courteous group of guys.
Very friendly and courteous group of guys. Aaron was very helpful in the process before and after the purchase of our new Suburban.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you ever need help, just give us a call. Happy motoring!
Efficient and awesome service .
Efficient and awesome service ..Damon went above and beyond my expectations… definitely recommend to all in need of advice for a new Or used vehicle
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Greg, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
BEST dealership.
BEST dealership. I bought a pre-owned Toyota product they always order original replacements when I need something. I love this! Having grown up with a mechanic as a dad, I truly appreciate this.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello there! Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!