Skip to main content

AutoNation Cadillac West Amarillo

(921 reviews)
Visit AutoNation Cadillac West Amarillo
Sales hours: 8:00am to 8:00pm
View all hours
Sales
Monday 8:00am–8:00pm
Tuesday 8:00am–8:00pm
Wednesday 8:00am–8:00pm
Thursday 8:00am–8:00pm
Friday 8:00am–8:00pm
Saturday 9:00am–8:00pm
Sunday Closed
2024 consumer dealer award
View 2 awards
2024 consumer dealer award 2023 consumer dealer award
New (888) 338-4586 (888) 338-4586
Used (888) 338-3192 (888) 338-3192
Service (888) 338-5642 (888) 338-5642

Reviews

(921 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation Cadillac West Amarillo from DealerRater.

Want to share your experience with this dealership?

Write a review

Ann Rothkru is an amazing service tech with great

Ann Rothkru is an amazing service tech with great customer service skills. Always feel welcomed and fully satisfied. Car is always clean and ready on time for pickup.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Autonation Cadillac West Amarillo! If you have any further questions, please don't hesitate to reach out! Take care!

Thank you AnnMarie for taking care of my traverse.

Thank you AnnMarie for taking care of my traverse. We love it, we appreciate you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

A customer recently sent Ann Marie a big beautiful

A customer recently sent Ann Marie a big beautiful bouquet of roses and chocolate after a vehicle repair because she was so helpful. Ann Marie is very knowledgeable and does great at her job.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Autonation Cadillac West Amarillo! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

Got my new tires, oil change and brakes serviced and I

Got my new tires, oil change and brakes serviced and I had zero issues. The service desk was very helpful and nice.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thanks for taking the time to leave us a great rating and let us know how we're doing! Thank you for this great review, and have a fantastic day!

Had a great customer service experience with Ann when we

Had a great customer service experience with Ann when we went in to get oil changed! Made sure we were comfortable in lounge room with drinks and popcorn! Thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Autonation Cadillac West Amarillo! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

Great friendly staff!

Great friendly staff! They are very helpful and patient. Would recommend to anyone looking to buy or service their vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy you found our staff to be so supportive during your experience here at Autonation Cadillac West Amarillo. If you have any further questions, please give us a call. We're always happy to help! Take care!

Great service department.

Great service department. They took good care of my problem. My car is now fixed! Thanks Coby

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

Ann Marie Rothkrueg did an outstanding service Good

Ann Marie Rothkrueg did an outstanding service Good friendly and knowledgeable personnel. I will definitely go back again and recommend it to family and friends.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help! Take care!

Wade Brown and Danielle Lundegreen in the service

Wade Brown and Danielle Lundegreen in the service department are always super friendly and helpful! I highly recommend this dealership for any service needs!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Ariel, thank you for your kind review; we are happy to pass along your comments to the team here at Autonation Cadillac West Amarillo! If you have any further questions, please give us a call. We're always happy to help! Take care!

Great service Coby always takes care of my vehicle.

Great service Coby always takes care of my vehicle. Will be back again. Thanks again!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!