Reviews
Solid customer service.
Solid customer service. They offer a lot of different option and amenities to get your vehicle serviced quickly and efficiently. I would definitely recommend them.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Collin, we strive for 100% satisfaction, and it is great to see you had such a positive experience at World Ford Pensacola. If you have any further questions, please don't hesitate to reach out!
Everyone in there was very very nice and helpful!
Everyone in there was very very nice and helpful! Got my oil changed and diagnostic done very quickly. Will definitely be returning.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
The experience was definitely a good one!
The experience was definitely a good one! Danny was very personable. Good job!! He is a keeper.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.
Chris did a great job explaining the services and making
Chris did a great job explaining the services and making appropriate recommendations. The shop was efficient and my vehicle was ready in a timely manner.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Bradon, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!
Great work done.
Great work done. Truck kept me advised and my service representative was their to assist me if I needed some assistance. I can?t think of anything else. You really need to lower the number of words to 15.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Michael, we really appreciate your positive review! We are always more than happy to assist you if anything else comes up. Take care!
It was a good day for World Ford vehicle service
It was a good day for World Ford vehicle service department. Lots of service associates quick to serve customers as they drove in. I had two vehicles that I dropped off. Customer service was excellent.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Mitchell, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Basic service oil change, tire rotation and
Basic service oil change, tire rotation and recommendations. I have to immediately bring vehicle back for smoke, the engine oil was overfilled and spilled onto exhaust pipes.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for sharing your feedback. We are sorry to hear about the concern you experienced after your service. This is not the level of care we aim to provide. Please reach out to us directly so we can look into this immediately and learn more about what happened. Justin Murphy Service Director - Group 1 Ford of Pensacola 850-266-2222
Service was fast and efficient.
Service was fast and efficient. The personnel wrre very friendly and courteous. The service bays were emaculate and clean. The transport arrangement could not have been better.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
William, we strive for 100% satisfaction, and it is great to see you had such a positive experience at World Ford Pensacola. Please don't hesitate to reach out if there's anything additional we can do for you.
Our salesman Brian McCurdy went out of his way to get the
Our salesman Brian McCurdy went out of his way to get the vehicle I wanted. He was the reason I did business with World Ford.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!
I?ve always received good service from this dealership,
I?ve always received good service from this dealership, the service rep went above and beyond to make it a good experience. He kept me informed and got me out quickly
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Glenn, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!