Reviews
Competent, great service with a goal of providing
Competent, great service with a goal of providing outstanding customer satisfaction. Able to provide technical services needed to maintain today's vehicles.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at World Ford Pensacola. If you have any further questions, please don't hesitate to reach out!
Sara was great and extremely helpful to me.
Sara was great and extremely helpful to me. I appreciate all the help that was given.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're happy you found our staff to be so supportive during your experience here at World Ford Pensacola. If you have any further questions, please give us a call. We're always happy to help!
Rico is amazing.
Rico is amazing. He drove the vehicle to our home. He made the buying process easy and was very easy to work with. I left Cd in my old car and he mailed it to me.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, we're happy you found our staff to be so supportive during your experience here at World Ford Pensacola. Feel free to reach out to us if you need anything. Have a wonderful day.
Stoped by world ford just to look, Stephan found me in
Stoped by world ford just to look, Stephan found me in the parking lot. I knew what I wanted , but wasn’t sure if I’d find it or not. He made sure to grab keys so I could look at the very few different options they had in the model/sub model I was looking for. He explained everything in great detail, I really was not planning on buying a car that same day, but he really went to bat for me and made sure I got the best deal possible! I didn’t feel pressured into anything and I drove away very happy with my brand new car!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for taking the time to leave a review for us at World Ford Pensacola. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
We went to World Ford to look at new Ford Explorers.
We went to World Ford to look at new Ford Explorers. I had done some research and knew what I wanted as well as what I didn?t want. I wanted either a blue or white car, either a 25 or 26. They had both colors in a 2025 model. Earl was great. He was accommodating but not pushy at all. He has a nice personality and was very easy to work with Kyle in the business office was very efficient and professional, but warm and seems to enjoy his job The bottom line is I drove off in a new car?with all the bells and whistles I wanted.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Very happy with the way World Ford treats me and my car,
Very happy with the way World Ford treats me and my car, I have had routine maintenance done and they have made it easy and pleasant. I like having one person assigned to me- and Brian did a great job.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Lara, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!
So easy and courteous staff In and out quickly!
So easy and courteous staff In and out quickly!! Appreciate the team and experience They are my go to service location.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Tim is the best advisor on the planet he hooked me up
Tim is the best advisor on the planet he hooked me up like a big fish.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello Joe, thank you for your kind review; we are happy to pass along your comments to the team here at World Ford Pensacola! Please let us know if there is anything else we can do for you; we are more than happy to help!
Definitely need to work on customer service not the
Definitely need to work on customer service not the repair part that was ok they just didn’t work on the main reason for the service that was plainly explained and easy to hear
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hello, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Timothy was absolutely great.
Timothy was absolutely great. The actual service team was slow, however Timothy did several update for me to keep me in the loop and speed the servicing people up.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Gabbie, we strive for 100% satisfaction, and it is great to see you had such a positive experience at World Ford Pensacola. If you have any further questions, please don't hesitate to reach out!