Reviews
Absolutely amazing!
Absolutely amazing! Demarcus was very helpful and he’s the best dealer I’ve had!! He was very patient and really wanted to make sure I got into the car that I wanted and he made sure that I really like it, and that I did! He was very kind and didn’t rush me, superb customer service! I would definitely recommend someone to him! Thank you so much Demarcus!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Demarcus was absolutely exceptional.
Demarcus was absolutely exceptional. He went above and beyond what was expected. We spent two days there just because we weren’t sure if the kind of car we wanted to get and he was the most patient person I have met. And I’ve got a lot of cars in my day. He is absolutely exceptional. His customer service is top notch. What an asset to your dealership.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
DO NOT BUY FROM THIS DEALERSHIP!
DO NOT BUY FROM THIS DEALERSHIP! YOU WILL BE TAKEN ADVANTAGE OF! THEY WILL NEVER RETURN YOUR MESSAGES OR ACKNOWLEDGE YOUR LETTERS! THEY HAVE THE WORST CUSTOMER SERVICE AND SALES DEPARTMENT! I WOULD GIVE ZERO STARS IF IT WERE AN OPTION!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Great experience
We had a very good experience dealing with this dealership especially our sales person Kaleb V. The entire staff went above and beyond what we needed. The transactions were stress-free.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
DO NOT BUY FROM THIS DEALERSHIP
WORST CUSTOMER SERVICE AND TERRIBLE SALES DEPARTMENT! DO NOT BUY FROM THIS DEALERSHIP! YOU WILL BE TAKEN ADVANTAGE OF AND SCREWED IN THE END! THEY WON'T TRUTH YOUR PHONE CALLS, OR ACKNOWLEDGE THAT THEY RECEIVED YOUR LETTERS! I WOULD GIVE A ZERO IF IT WERE AN OPTION!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
I never heard a single word from this dealer.
I never heard a single word from this dealer. All I wanted was detailed information about the car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Everyone was incredibly friendly and attentive to us.
Everyone was incredibly friendly and attentive to us. I felt as though my business was a priority for them. I never had to wait on anyone to help us, we had the pleasure of being helped by three extremely attentive staff members. Tyrone Murphy was very honest with us, never felt as though he was pushing us in one direction or another, only trying to fit us with the best option for us. The Monday after our visit I called Kenny Yates, who was very quick to answer all questions and to work with us on getting the vehicle we wanted. DeMarcus Horne helped us finish out our purchase and was absolutely phenomenal. I always felt as though my business was important to them and they were willing to work with me to get the best option for my family. Fantastic customer service all around and great teamwork, seemed like the whole crew was working together to make sure we got the best deal.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Very professional service advisor Jim Krossman very
Very professional service advisor Jim Krossman very knowledgeable. Kept me informed on progress of the repairs on my car. He is a great asset to the dealership.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We've been doing business at Sandy Sansing Mazda for many
We've been doing business at Sandy Sansing Mazda for many years, with respect both to purchasing and servicing our vehicles. We have always found this dealership to be honest, reliable, and fair. Our purchase of a vehicle this week, and trade-in of a car we purchased there several years ago, was another very positive experience with them. DeMarcus Horne really went above and beyond to assure we purchased the right vehicle for us at the right price. He listened carefully when we described our needs, zeroed in on vehicles that fit the bill, and then worked very hard to get all the details of the transaction completed quickly and efficiently. He has a wealth of knowledge about cars and was a real pleasure to work with. So pleased we connected with DeMarcus and very appreciative of his efforts. Thank you, DeMarcus!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Rose took care of me when looking for a car.
Rose took care of me when looking for a car. She was very nice and helpful when it came to looking at the type of vehicle I was interested in. She is honest about the car I was interested in which made the process tremendously easy. I bought the first car we looked at together. I would always recommend Rose.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
