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Sawgrass INFINITI

(608 reviews)
Visit Sawgrass INFINITI
Sales hours: 9:00am to 9:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:30am–6:00pm
Tuesday 9:00am–9:00pm 7:30am–6:00pm
Wednesday 9:00am–9:00pm 7:30am–6:00pm
Thursday 9:00am–9:00pm 7:30am–6:00pm
Friday 9:00am–9:00pm 7:30am–6:00pm
Saturday 9:00am–9:00pm 8:00am–5:00pm
Sunday 10:00am–7:00pm Closed
New (888) 829-8917 (888) 829-8917
Used (877) 716-2546 (877) 716-2546
Service (877) 660-8191 (877) 660-8191

Reviews

(608 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Sawgrass INFINITI from DealerRater.

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great place everybody is very friendly it's pleasure to

great place everybody is very friendly it's pleasure to bring car to this place

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Igorsautoworld! We're so happy we were able to help you out! We are always more than happy to assist you if anything else comes up. Take care!

First class service

Service is outstanding. Steve always explains clearly and attentively any issues with the vehicle that needs attention. A true gentleman and professional when it comes to client care. Thanks for keeping me safe on the road! Keep up the good work - you have certainly earned client loyalty.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Geri K, we're happy you found our staff to be so supportive during your experience here at Sawgrass Infiniti ,, your satisfaction is our top priority. We look forward to your next visit! Take care!

It is clean and the workers are attentive to your needs.

It is clean and the workers are attentive to your needs. It fosters a good experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Charlestonbrown2003, we are so happy to read such a great review about Sawgrass Infiniti. Thank you so much for the positive review! We look forward to your next visit! Take care!

everybody is very professional, its a pleasure to service

everybody is very professional, its a pleasure to service car at this place all 10 10 10

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Flexible scheduling, great communication and a very

Flexible scheduling, great communication and a very responsive service advisor. I’ve been a loyal customer for over 10 years.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Do not buy a vehicle from this dealership unless you want

Do not buy a vehicle from this dealership unless you want to be overcharged for everything. They are asking for $15,000 over MSRP for their vehicles. Limited Availability $7,995. Market Adjustment $2,995. Infiniti Package (wheel locks, nitrogen fill, window tints), $1,995. External Perma Plate $699. Ikon GPS Device (both perma plate and Ikon are “Mandatory” and can’t be removed from the transaction) Dealer Fee $995 and the list goes on and on and on. They will also not disclose the $1,000 Rebate that you are entitled to and keep it for the dealership. Plus you get to pay additional state sales tax on all of these junk fees, which will add an additional $900 to your purchase price. And for the grand finale they will lowball you by thousands of dollars on your trade in. Do yourself and your wallet a favor and take your business to another Infiniti dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

The best dealer , honest people The salesman was great

The best dealer , honest people The salesman was great very good atmosphere I got my car in the worst time 03/2022 and I found the best price. Thank you guys Thank you Ahmed Elsayed

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

100% recommended

I am very satisfied with my sales experience at Sawgrass Infiniti. All staff members have been friendly, knowledgable and attentive. I felt in very good hands with our sales representative Mike who answered all my questions and gave valuable advice when needed. The entire sales process was very smooth and I will recommend Sawgrass Infiniti to my family and friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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One of the reasons I keep buying Infiniti is because of

One of the reasons I keep buying Infiniti is because of how they treat you after the sale. Their service dept is the best and every employee has been so very kind and knowledgeable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

I had been serving my car for the last 10 years add this

I had been serving my car for the last 10 years add this location and I had always being satisfied with the service on the job done in my car

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.