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AutoNation Cadillac West Palm Beach

(993 reviews)
Visit AutoNation Cadillac West Palm Beach
Sales hours: 9:00am to 9:00pm
View all hours
Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–9:00pm
Saturday 9:00am–7:00pm
Sunday 12:00pm–5:00pm
New (866) 414-5521 (866) 414-5521
Used (855) 278-4785 (855) 278-4785
Service (855) 279-6997 (855) 279-6997

Reviews

(993 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation Cadillac West Palm Beach from DealerRater.

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Competent, helpful and professional

THE SERVICE REPRESENTATIVE, TOM BECKMANN, WAS MOST HELPFUL, KNOWLEDGEABLE AND ABLE TO EFFICIENTLY TAKE CARE OF MY SERVICE NEEDS. A+ Paul Kelley

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Very happy customer

We had a good experience with the staff at this dealership. The salesperson and sales manager were genuinely concerned about our happiness with the transaction and went out of their way to correct any issues/concerns we had throughout the experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great service

Very pleasant went fast and my car was washed so I am very happy

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great Experience without the pressure!

As a woman shopping alone for a car .. This was not your typical dealership. The salesman was very knowledgeable, answered all of my questions and provided excellent information on the ATS as compared with other cars and GM products. The purchasing was handled timely and professionally . The appointments were on time, the car was immaculate at pick up and the follow up from the dealership has been above expectations. I would recommend this dealership to anyone!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Wonderful, satisfying, and honest service

Christine Valli was very gracious and professional and answered all of my questions. I believe that the service given was above and beyond most expectations. I was informed while waiting on the complete process to be completed and felt confident that everything was accomplished to the highest level of service by all involved.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Tom Cieslinski

Very happy and pleased how I was how I was treated Brian didn't excellent job in explaining all about the bells and whistles on my new vehicle

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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First Cadillac purchase

This was my first Cadillac purchase and I am very happy. Yasser and Clive were very helpful in my buying process and helped me find the car I was looking for. I appreciated both of them following up with me after my purchase. Thank you very much.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I like this dealership

Nice waiting lounge. Clean & quiet environment. Courteous staff. Good workmanship. Took the car right-away for general maintenance work, but was a bit of a wait...the tv and refreshments in the lounge helped.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Excellent Car Buying Experience

By far the best car buying experience I've had in my life time. I'm a Ford guy but will be switching to Cadillac for all of my vehicles due to the customer service and honesty. Elijah Coker and Muhammad are the perfect example A+ employees. I will be returning.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Perfect all the way around

The entire process of purchasing our new car was nothing less than perfect. Rudy our salesman was incredible.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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