Reviews
Planey SERVICES & your Lexus will never put you r
Craig was my service consultant. He is very prompt, courteous & most importantly informative. I am so thankful for Craig, informing me that I needed new tires. That appt has been set.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks for choosing Lexus of Mobile! We're thrilled that you can count on Craig and our team to provide informative recommendations. See you at your next appointment!
It was a good experience Larry our contact was great
It was a good experience Larry our contact was great helping with everything we needed. Larry is a great salesman.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're glad to know you had a good experience with us at Lexus of Mobile! It's wonderful that Larry was able to assist and make your visit enjoyable. Thank you for the review!
Darryl is the best sales man ever!
Darryl is the best sales man ever! Very professional, courteous, and knowledgeable! I will definitely buy from him again
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're delighted to know that Darryl provided such a great experience at Lexus of Mobile! Your kind words are much appreciated and we look forward to assisting you again in the future.
Professional and get the job done great quality of cars
Professional and get the job done great quality of cars and will meet your needs
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, Kimberly, for leaving Lexus of Mobile a five-star review! We appreciate your support and business.
Pleased with Lexus of Mobile (LOM)
I ordered a ES350 from LOM, it arrived sooner than expected and was delivered without issue. LOM gave me a fair price on my trade and offered options on the new vehicle but we’re not pushy at all. Most of all, LOM did not add on an addendum cost that the other premium car dealerships were asking ($10,000 but also saying it was negotiable, we’ll I am not a negotiator and they are so I would be at a disadvantage). Dealing with LOM was straightforward and no hidden fees or last minute issues. The operational features were explained at delivery time and I left satisfied. Good car!0
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Mark, we're glad to know your experience with Lexus of Mobile was straightforward and satisfying. We always aim for transparency in our dealings. Enjoy the new Lexus ES 350!
Lexus of Mobile is #1!
My first experience with Lexus of Mobile was fantastic! They were welcoming, great hospitality, and no long waiting time. The service consultant was professional and knowledgeable. My vehicles and serviced, detailed and ready for pickup the same day. I will definitely purchase my next Lexus from Lexus of Mobile. I highly recommend their location.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Stephanie, we're delighted to know your first experience with us at Lexus of Mobile was fantastic! We aim for efficient and professional service. Looking forward to assisting you with your next Lexus purchase when the time comes!
Ernie is very knowledgeable and helpful and I appreciate
Ernie is very knowledgeable and helpful and I appreciate his input on getting the result that I was looking for.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're glad to know that Ernie was able to assist you effectively at Lexus of Mobile. Thanks for your positive feedback, and we hope you enjoy the results!
This is the best service department ever.
This is the best service department ever. I always feel confident about the quality of their work and our service rep, Ernie is a 10++++
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Ernie and the team at Lexus of Mobile are always here to help! Thanks for your support!
I highly recommend this Dealership!
I took my Lexus to Lexus if Mobile for its regular service. The dealership assigns a Service Manager to you when you purchase a car. I like that. You deal with one person who knows you and your car. It all always goes very well. Work completed on time and your auto is returned shining like a new one.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Jack, we're glad to know you had a great experience with our service department at Lexus of Mobile. We strive for personalized and efficient care. Happy driving in your freshly serviced Lexus!
Outstanding sales staff
We drove from Memphis to purchase our car. My interest in this car was boosted by the outstanding video that Poc made. When we got to Mobile, Sim Pettaway could not have been nicer. We love our car and appreciate the royal treatment we received.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Beth, we're so glad to know that Poc's video and Sim's service made your journey from Memphis worth it! Thanks for choosing Lexus of Mobile. Enjoy the new ride!