Reviews
Courteous, professional, fast service.
Courteous, professional, fast service. Attentive. Paul with whom checks me in and.out keeps me informed Very friendly.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to know you had a positive experience with Paul and our team at Lexus of Mobile. We always aim for fast, professional service while keeping you informed throughout the process. Thanks for sharing your feedback!
The whole experience was more than I anticipated.
The whole experience was more than I anticipated. Mr. Craig was very personable and accommodating. Thank you all very much!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Tim, we're delighted to hear that your experience at Lexus of Mobile exceeded your expectations! Thank you for taking the time to share this positive feedback with Craig and the team. Until next time, drive safely!
Outstanding Customer Service.
Outstanding Customer Service. Detailed maintenance education for personal vehicle. Follow up Service. Definitely a return Customer.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're over the moon our team has demonstrated our commitment to thorough service and earned Lexus of Mobile your loyalty! Thanks for the fantastic review!
Professionalism at it finest.
Professionalism at it finest. I'm treated like a King and their concerns are sincere.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the review! We are thrilled to hear that you are so confident in the Lexus of Mobile team to get the job done. Drive safely, and we hope to see you back!
From purchase to maintenance, service is top notch.
From purchase to maintenance, service is top notch. Very pleased with vehicle, with service reminders, and personnel are very knowledgeable. I highly recommend Lexus of Mobile.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the great review! We're so glad to hear that you had a positive experience with our team at Lexus of Mobile. Your recommendation means a lot to us, and we hope to see you back!
Lexus of Mobile and service writer Craig S was first
Lexus of Mobile and service writer Craig S was first class, customer. oriented, and everything you could ever hope for to properly handle your Lexus automobile.Smart, honest, knowledgeable, and customer oriented. The BEST!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the fantastic review! We're so glad to hear that Craig provided top-notch service and made your experience at Lexus of Mobile a great one. We appreciate your kind words and look forward to serving you again in the future!
Outstanding and very professional.
Outstanding and very professional. I would without hesitation recommend 👌 to just visit this dealership. Well pleased.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to hear that you had a great experience with us! Thank you for recommending Lexus of Mobile. We look forward to seeing you back again down the road!
Excellent service
My repair service person was and has been excellent to work with. This is the second Lexus I have bought from another dealer and then had serviced at Lexus of mobile and they are excellent.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for the great review, Mike! We appreciate your loyalty and look forward to serving you again in the future. Have a fantastic day! - The Lexus of Mobile Team
Excellent service department!
Excellent service department! Earnest DeView is the best advisor and repair project manager I’ve ever worked with
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the review, John! We are thrilled to hear that you had a successful service experience working with Earnest and the Lexus of Mobile team. Drive safely, and we hope to see you back again down the road!
Satisfied customer
Craig did everything he could to make sure I had a positive experience. Set up a loaner car and contacted me with what repairs were needed to reset the malfunction engine warning.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We're so glad to hear that Craig went above and beyond to ensure you had a positive experience at Lexus of Mobile! Thanks for putting your confidence in us to get the job done. Drive safely!