Reviews
Thank You
On time, great service and reasonably priced. Special Thanks to Mr Ernie for taking such good care of us! I deal with this service even though I live 2 1/2 hours away. It’s been worth the time and extra expense.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Darob, thank you for the fantastic review! We're so glad to hear that Ernie and our team at Lexus of Mobile continue to impress you with their commitment to caring customer service and we are touched that you make the 2.5-hour drive to choose us above the rest. See you next time!
I always get great service with a smile.
I always get great service with a smile. They aim to please. Awesome experience …Thanks Lexus!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the review! We appreciate your business and hope to see you again at Lexus of Mobile. Safe travels!
Love the service
Lexus of Mobile has a wonderful service department! Super knowledgeable and friendly. I never feel taken advantage of because everything that is being done to my car is thoroughly explained. I wouldn’t want anyone else to service my Lexus.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Sharon, we are grateful for your five-star review and happy to hear about your wonderful experience with our service department. It's great to know that our team's knowledge and friendliness provided the level of trust you were looking for in a maintenance appointment. Thank you for choosing Lexus of Mobile for your Lexus needs, it was a pleasure assisting you!
Sales Jeff Poole was great with delivery of my new car.
Sales Jeff Poole was great with delivery of my new car. Worked hard & so nice!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for this great review of Lexus of Mobile! It was our pleasure to assist you and deliver your new vehicle to you. We will be sure to pass along your kind words to Jeff. Thank you for your business and enjoy the ride!
Always very courteous, professional and treat you like
Always very courteous, professional and treat you like family. Highly recommend Lexus if Mobile for your next purchase.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the review! We appreciate the kind feedback and hope to see you again at Lexus of Mobile. Safe travels!
Highly recommend doing business with Lexus of Mobile!
Highly recommend doing business with Lexus of Mobile! This is my second vehicle purchase in just under a year! I loved and enjoyed my ‘22 IS350 F Sport so much, I was able to get my hands on a ‘23 IS500 F Sport Performance Premium, thanks to my salesperson Derrick! He kept me informed the entire process of vehicle being shipped, to it arriving earlier than anticipated to the dealership!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're thrilled to hear that you are so confident in the Lexus of Mobile team to get the job done! We will be sure to pass on the kind feedback to Derrick. Drive safely, and we hope to see you back again down the road!
Great service from Craig, very pleased with my RX 350 and
Great service from Craig, very pleased with my RX 350 and the way it looked when we pick it up.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to hear from you, Rhonda! Thanks for entrusting your RX 350 to Craig and the service team at Lexus of Mobile. It was our pleasure to provide stellar service and we look forward to seeing you down the road. Take care!
Service has always been excellent.
Service has always been excellent. Saline keeps me abreast concerning the car’s status while in the shop. Also informs me concerning the work that has been performed
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the review! We appreciate the kind feedback and hope to see you again at Lexus of Mobile. Safe travels!
This is the most attentive, helpful , awesome dealership
This is the most attentive, helpful , awesome dealership I have ever dealt with!! I will always do business with them!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're thrilled to hear your experience at Lexus of Mobile was top-notch! Our team is dedicated to ensuring every visit is awesome. Thank you for sharing your positive feedback and for choosing our dealership. We look forward to serving you again in the future!
Environment is awesome 👌 love going to get my car
Environment is awesome 👌 love going to get my car service Mr. Craig and the whole staff is very nice thank you
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're so glad to hear that you enjoyed your service visit, and appreciate the kind words about our staff at Lexus of Mobile! It's always a pleasure to assist with your vehicle needs in an awesome environment. Drive safely until next time!