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Ken Ganley Subaru Wickliffe

(3,063 reviews)
Visit Ken Ganley Subaru Wickliffe
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday 10:00am–2:00pm Closed
2025 state dealer award
View 9 awards
2025 state dealer award 2024 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award
New (866) 975-5731 (866) 975-5731
Used (888) 417-1283 (888) 417-1283
Service (866) 630-0742 (866) 630-0742

Reviews

(3,063 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ken Ganley Subaru Wickliffe from DealerRater.

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Took wifes car in to get door guards.

Took wifes car in to get door guards. Process was quick snd efficient. Giovanni was very professional. I will always get maintenance done ddssZthere.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for sharing your feedback about Giovanni and the rest of our team, Gabrielle! We look forward to seeing you and your wife back at Ken Ganley Subaru Wickliffe. Safe travels!

Joy and Mike were both wonderful to work with!

Joy and Mike were both wonderful to work with! I have had very bad car buying experiences in the past so I really appreciated how nice and honest they both were.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you for sharing your experience with Joy and Mike! We are so happy to hear you felt comfortable here at Ken Ganley Subaru Wickliffe. Safe travels ahead!

I had an absolutely wonderful experience purchasing my

I had an absolutely wonderful experience purchasing my truck at Ken Ganley Subaru the sales and finance team went above and beyond to secure me the best deal and Joe the used car manager is the best in the city

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Dealer response

We’re thrilled you had a great experience with Joe & the team! Thank you for choosing Ken Ganley Subaru Wickliffe. Enjoy your truck!

Tommy was professional and very helpful.

Tommy was professional and very helpful. He explained everything on my service report. He answered my questions. This is my preferred location for service. Thanks Tommy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Gloria, it's wonderful to hear you trust Tommy with your car’s care. Thank you for choosing Ken Ganley Subaru Wickliffe!

Everyone was kind and very helpful.

Everyone was kind and very helpful. They showed us all options and gave us time to make a decision without rushing us. For once, I didn’t feel like I was scammed into anything I didn’t want at a dealership. Such a great team!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your kind words and this wonderful review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Everyone at Ken Gantley Subaru was super friendly, I did

Everyone at Ken Gantley Subaru was super friendly, I did have questions about the title transfer from OH to PA. Only after Jenn’s reply in a txt msg days after my purchase, she advised that I contact Sylvia, who was SUPER efficient, helpful, and got the process going. 5 Stars for Jenn and Sylvia!! Thank You!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Hi, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Subaru Wickliffe. Please don't hesitate to reach out if there's anything additional we can do for you.

I bought my Subaru from this dealship 5 years ago and

I bought my Subaru from this dealship 5 years ago and their service department is outstanding . Today I stopped in when my message board said I had a low tire. A mechanic named Christian took care of me quickly and efficiently . He checked all of my tires - fixed the problem. I was in and out in less than 10 minutes. He was friendly, kind and respectful ( I am elderly.). Happy to have this young man service my car anytime. My car is due for it’s 100,000 mile service and I am going to request Christian - hope I get him. I called Annette, their service scheduler ( another fantastic staff member) and she has me in for next week with Christian as my mechanic. Thank you Annette - she has been outstanding through the years.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Rusty, thank you for sharing your continued trust in Ken Ganley Subaru Wickliffe and our great team. We are happy to hear that Christian and Annette took such good care of you, and we look forward to seeing you again for your 100K mile service!

Didn't feel too forced, worked with me on things.

Didn't feel too forced, worked with me on things. Buying a car is super stressful

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for trusting the Ken Ganley Subaru Wickliffe team with your recent purchase! It was a pleasure working with you and we hope we have the opportunity to do so again in the future!

Giovanni was excellent.

Giovanni was excellent. He was honest and kept me informed. I will continue to go there in future. Good communication and atmosphere. Love that they always wash vehicle too.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Laura, we appreciate your business and your great review of Giovanni! Thank you for choosing Ken Ganley Subaru Wickliffe and we look forward to welcoming you back.

Steve and the used car team were very professional.

Steve and the used car team were very professional. They made me feel welcome and comfortable. They didn't put pressure on me to buy anything more than what I needed. I'm very satisfied that I got a great deal on what I was looking for.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Ronald, we are pleased that Steve and our team made your car-shopping experience positive! Thank you for trusting Ken Ganley Subaru Wickliffe with your business and for sharing your support on our page.