Reviews
My car check engine light turned on ten hours from home.
My car check engine light turned on ten hours from home. Not only were the workers helpful in their recommendations on how to get my car home safely they were able to make an appointment for my car and get it in very quickly. The repairs were very quick and I was not without my car for long. The staff communicated throughout the day on how my car was going and anything they noticed.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Kurt, thank you for reviewing our team see at Ken Ganley Subaru Wickliffe! We are happy that they were able to assist you so thoroughly and we appreciate your business. Have a great day.
Salesman and GM were very nice and helpful to work with.
Salesman and GM were very nice and helpful to work with. Made the process of buying a car enjoyable. Answered all my questions. Very happy.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Cynthia, thank you for choosing Ken Ganley Subaru Wickliffe; I hope you enjoy your new car!
I bought my car here, so I returned for first service.
I bought my car here, so I returned for first service. I mentioned that the back seatbelt is not working. They told me it?s just twisted. Came home, still not working. It?s a safety issue so not sure why couldn't they just fix it.
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- Overall experience 4.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your business, Timea. We take the safety of our guests seriously and we'll make sure your feedback gets to our team. Thank you.
Oil change, everything was great, I would recommend this
Oil change, everything was great, I would recommend this dealership for service. I had the oil changed, a bit pricy but there was a visual inspection of the car which is good.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Scott, we really appreciate your recommendation of Ken Ganley Subaru Wickliffe! Thank you for choosing our team and for sharing your feedback.
Great buying experience!
Great buying experience! Joy went over the car thoroughly, gave me lots of useful tips, and answered all of my questions completely. Very relaxed and easy buying process, not high pressure environment. I would definitely buy here again!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Congratulations on your new car, Christopher! We are thrilled to hear that Joy and the team took such great care of you and made your purchase experience so smooth and positive. Thank you from all of us at Ken Ganley Subaru Wickliffe!
It was good as usual.
It was good as usual. Professional, courteous, respectful and treated kindly. Good clean waiting area with beverages and snacks. Work completed in a timely manner and fully explained.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Clara, thank you for the great review of our team and facility! We appreciate your business and we hope to work with you at Ken Ganley Subaru Wickliffe for years to come.
My salesperson and his manager were willing to go to
My salesperson and his manager were willing to go to great lengths to make sure a fair deal was made even though my situation presented a few obstacles.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your business and your positive feedback about our team! We appreciate you highlighting their efforts, and we hope to work with you again in the future. Have a great day! - Ken Ganley Subaru Wickliffe
It was an overall positive experience purchasing a new
It was an overall positive experience purchasing a new vehicle from Ken Ganley Subaru of Wickliffe. The team was knowledgeable and helpful at every step of the car buying process.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your business and positive feedback, KP! We are happy to have provided you with a great purchase experience here at Ken Ganley Subaru Wickliffe, and we hope you're enjoying your new car.
Always great service at Ganley.
Always great service at Ganley. They kept me updated and sent a video of inspection. Also stopped in the showroom and talked to a salesman who was also very pleasant
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Renee, nothing makes us happier than hearing from a satisfied customer! Thank you for choosing Ganley Subaru East and for sharing your feedback. See you next time!
I loved my experience with Ken Ganley!
I loved my experience with Ken Ganley! The sales rep I worked with was very helpful and genuinely interested in making sure I found the vehicle that fit all my needs! I would absolutely shop here again in the future and recommend it to others!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Leah, thank you for choosing Ken Ganley Subaru Wickliffe and highlighting the great work of our team! We are proud to have earned your future business and we wish you many safe miles ahead!