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Ken Ganley Subaru Wickliffe

(3,064 reviews)
Visit Ken Ganley Subaru Wickliffe
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday 10:00am–2:00pm Closed
2025 state dealer award
View 9 awards
2025 state dealer award 2024 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award
New (866) 975-5731 (866) 975-5731
Used (888) 417-1283 (888) 417-1283
Service (866) 630-0742 (866) 630-0742

Reviews

(3,064 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ken Ganley Subaru Wickliffe from DealerRater.

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Very prompt and professional.

Very prompt and professional. The service people were also friendly and everything was explained very well. I will bring my car there for its next oil change etc.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Christine, thank you for sharing your great feedback about our team! We appreciate your business and we look forward to working with you again at Ken Ganley Subaru Wickliffe.

My experience was pleasant and easy.

My experience was pleasant and easy. David was great to work with and made the process stress-free.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Kayla, we're thrilled to hear that David provided you with a seamless experience here at Ken Ganley Subaru Wickliffe! Thanks so much for your business and please don't hesitate to reach out if there's anything else we can do for you!

Dealer response

Hi, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

Gino works well with team members and customers to get

Gino works well with team members and customers to get good results. He is very knowledgeable about cars and he is friendly. His salesmanship is such that trust is inferred. We have purchased a vehicle in the past and would plan to do so when it is needed again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Veronica, we are thrilled that Gino and the team left such a positive impression! Thank you for trusting Ken Ganley Subaru Wickliffe with your business and your family's vehicles. See you next time!

Just got an oil change but it was good.

Just got an oil change but it was good. Great atmosphere in which to wait. Great customer service and always the clean car afterward. Will return

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Annette, thank you for trusting us with your business! We appreciate your confidence in our team and we hope to welcome you back to Ken Ganley Subaru Wickliffe in the future. Safe travels ahead!

Giovanni, service advisor is wonderful to work with every

Giovanni, service advisor is wonderful to work with every visit! I came in due to a screw in my tire and without an appointment d/t circumstances of what was given i was taken care of! Even though I had to wait without an appointment- I?m still a happy customer! They always come through! xxxxxxto Giovanni and KG Subaru Wickcliffe!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Sarah, we are thrilled that Giovanni always provides you with great service and we will pass along your feedback to him! Thank you for choosing Ken Ganley Subaru Wickliffe and we look forward to seeing you next time.

Sales person Joy and Finance Manager Brandon were very

Sales person Joy and Finance Manager Brandon were very courteous and knowledgeable about products. Good customer Service! .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you for choosing Ken Ganley Subaru Wickliffe and for sharing your support for Joy and Brandon!

Very professional and welcoming atmosphere.

Very professional and welcoming atmosphere. Logan was VERY knowledgeable about the WRX. I could tell he is proud to sell Subarus and of the company.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Subaru Wickliffe. Please let us know if there is anything else we can do for you; we are more than happy to help!

Great staff.

Great staff. Giovanni was very professional and efficient. He took care of all my needs and answered all my questions. He communicated with text messages and kept me informed of the entire service process.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Ross, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

My car was recently in an accident.

My car was recently in an accident. After I got it back from collision repair I had a problem filling the tank to full. Rather than take it back to the collision repair shop I took it to the Wickliffe Ganley Subaru because I trust their service department. Wickliffe Ganley Subaru took the car completely apart and fixed it. It is why I will continue to use them for my service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Gregory, we appreciate your continued business and trust in our team here at Ken Ganley Subaru Wickliffe! Thank you for giving our team a shout-out and sharing your feedback. We look forward to welcoming you back next time! Safe travels!

Dealership is always clean.

Dealership is always clean. Employees professional and attentive to the problems brought to be seen.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your 5-stars! We're so happy that we earned your high rating! -Ken Ganley Subaru Wickliffe