Reviews
Helpful The dealership was informative and helpful.
Helpful The dealership was informative and helpful. They were able to explain my new car devices and helped me with all of my needs
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Enterline! We're delighted to hear that our team at Ken Ganley Subaru Wickliffe was informative and helpful during your visit. It's great to know they were able to assist with explaining your new car devices and meet all of your needs! Enjoy the ride!
All service was perfect from start to finish.
All service was perfect from start to finish. My service advisor was excellent and explaining the work to be done and when it will be completed. He also was very thorough in the final cost amount. Great communication. I will definitely visit this dealer again for either service or a new car purchase
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Ronald, we're delighted to hear about your positive experience with our service team at Ken Ganley Subaru Wickliffe. Thank you for the kind words and we look forward to seeing you again for future services or purchases!
Customer Service is excellent.
Customer Service is excellent. When you pull in service department, you feel welcomed and no long wait.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to hear that you felt welcomed and experienced excellent customer service at Ken Ganley Subaru Wickliffe. Thank you for sharing your positive experience with us!
This is our fifth Subaru purchase from Ganley Subaru of
This is our fifth Subaru purchase from Ganley Subaru of Wickliffe, it has always been a constructive and pleasant experience. I would have to say that we a part of their family.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Robert, we're delighted to hear that you feel like part of the Ken Ganley Subaru Wickliffe family! Thank you for your continued trust and support over the years. Enjoy your new Subaru!
Had a great salesman,everyone was very friendly and
Had a great salesman,everyone was very friendly and helpful. Would come back here again The only thing I didn’t like was that I had to pay 150.00 to have my phone down loaded to have remote start. You charged me for something that was already there
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience with us at Ken Ganley Subaru Wickliffe. We're glad to hear our team was friendly and helpful, though we apologize for any inconvenience regarding the remote start charge. We appreciate your feedback and look forward to welcoming you back in the future!
Friendly staff.
Friendly staff. Knowledgeable salesperson amd competitive trade in value on our Subaru Outback. In close proximity to our home.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're delighted to hear that our team at Ken Ganley Subaru Wickliffe provided you with friendly and knowledgeable service. Enjoy your Subaru Outback!
Very helpful and friendly, went in for a test drive and
Very helpful and friendly, went in for a test drive and was made a great deal and got a new car
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for visiting Ken Ganley Subaru Wickliffe! We hope you enjoy your new vehicle and look forward to seeing you again in the future!
We purchased a service plan with our Forester.
We purchased a service plan with our Forester. All the covered maintenance is performed well and all inspections are completed as well. Waiting area is comfortable to use while waiting on service.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Deborah, we're glad to hear that you're satisfied with the service plan and amenities at Ken Ganley Subaru Wickliffe. Thank you for sharing your experience!
They are a wonderful dealership with authentic people in
They are a wonderful dealership with authentic people in both their service and dealership sides. Their service department is amazing and friendly. You will never regret buying a car with them as their service team is very knowledgeable.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your positive experience with Ken Ganley Subaru Wickliffe! We're delighted to hear that both our dealership and service teams made a great impression. We look forward to serving you again in the future! Safe travels!
Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Overall process painless.
Overall process painless. From first call to pickup: it?s nice working w/ knowledgeable people. Everyone personable & friendly. Enjoyed loaner but transition to driving an automatic after being use up manual took a few minutes.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Wendy, we're glad to hear that our team at Ken Ganley Subaru Wickliffe made your experience seamless and enjoyable. Thank you for sharing your feedback with us! Safe travels in your new ride!