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Ken Ganley Subaru Wickliffe

(3,065 reviews)
Visit Ken Ganley Subaru Wickliffe
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday 10:00am–2:00pm Closed
2025 state dealer award
View 9 awards
2025 state dealer award 2024 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award
New (866) 975-5731 (866) 975-5731
Used (888) 417-1283 (888) 417-1283
Service (866) 630-0742 (866) 630-0742

Reviews

(3,065 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ken Ganley Subaru Wickliffe from DealerRater.

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Outstanding experience in purchasing a crosstrek and

Outstanding experience in purchasing a crosstrek and trading in my vehicle. Very direct, honest and easy to work with, especially Jeff Leovic in sales

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Len, we're delighted to hear about your outstanding experience with Jeff and the team at Ken Ganley Subaru Wickliffe! Enjoy your new Crosstrek, and thank you for choosing us!

The dealership is ran smoothly and the workers are

The dealership is ran smoothly and the workers are amazing. My experience was one to remember and will surely bring me back.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Hello, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

Great easy car buying experience.

Great easy car buying experience. No pressure to buy and I got exactly what I wanted at a great price.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear you had a smooth car buying experience at Ken Ganley Subaru Wickliffe! It's fantastic that you found exactly what you wanted without any pressure. Enjoy your new ride!

Everyone was so friendly, professional, + efficient.

Everyone was so friendly, professional, + efficient. Efficient. Shout out to Gino Palombo who sold me my Subaru Crosstrek and took time to show me all of the features. The whole team was terrific. I highly recommend Ganley East.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Marie, we're delighted to hear that Gino and the team at Ken Ganley Subaru Wickliffe provided you with such a positive experience. Thank you for recommending us! Enjoy your new Subaru Crosstrek!

Great place to buy a car.

Great place to buy a car. Strong product knowledge. Went out of the way to find the car I was looking for.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words! We're delighted to hear that our team at Ken Ganley Subaru Wickliffe could assist in finding the perfect car for you. Enjoy your new ride!

Didn't have a good experience when I purchased my last

Didn't have a good experience when I purchased my last car in 2008. Test drove a used Forester (not thinking I would buy one)....ended up test driving 4 Subaru's in a few visits. Purchased a new Subaru, entire process was fantastic. No pressure on 'extras', no surprise charges, and was able to get a lower interest rate than our credit union.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Christine! We're delighted to hear that your experience at Ken Ganley Subaru Wickliffe was fantastic and pressure-free! It's great you found the perfect new 2025 Subaru with a favorable interest rate. Thank you for choosing us, and enjoy your new ride!

A+ dealer would highly recommend them.

A+ dealer would highly recommend them. This is the second vehicle I?ve leased and they treated me well when I needed a new lease.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

John, we're delighted to hear that your leasing experience with Ken Ganley Subaru Wickliffe was a positive one! Thank you for recommending us and trusting our team once again. Enjoy your new vehicle!

Professional as always clear and concise with the work

Professional as always clear and concise with the work needed. And clear communication at all times via text. Clean shop and very well organized and supply great customer Sevice

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Christopher, thank you for highlighting the professionalism and clear communication from our team at Ken Ganley Subaru Wickliffe. We're glad to hear that you appreciated our organized shop and customer service!

ABSOLUTELY THE BEST SERVICE DEPARTMENT!

ABSOLUTELY THE BEST SERVICE DEPARTMENT!!!! I can’t imagine taking my car elsewhere! Service, kindness, efficiency and skill are all top priorities. We have bought three Subarus from Ganley East and due to the service department (especially Giovanni), I’m sure we will buy our next Subaru from Ganley East too! I can’t say enough about the entire Service Department.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Thank you for sharing such a glowing review of our service department at Ken Ganley Subaru Wickliffe! We're delighted to know that Giovanni and the team have consistently provided top-notch service. We look forward to assisting with your future Subaru needs!

Helpful, pleasant, exciting, no pressure-I can't speak

Helpful, pleasant, exciting, no pressure-I can't speak highly enough of working with the salesperson(Allie) & team at Ken Ganley Subaru in Wickliffe. Wasn't intending to get a Subaru, went on a referral from a relative who recently bought a new vehicle. I ended up loving the cars I test drove, no surprises on the price, Subaru gave me the best rate and made the experience seemless. They put other dealers I dealt with in the dust. Wouldn't hesitate to recommend them, extremely happy with my new car!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that Allie and the team at Ken Ganley Subaru Wickliffe made your car-buying experience so enjoyable! It's fantastic you found a vehicle you love, and we appreciate your recommendation. Enjoy every mile in your new Subaru Forester!