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Ken Ganley Subaru Wickliffe

(3,065 reviews)
Visit Ken Ganley Subaru Wickliffe
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 4:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday 10:00am–2:00pm Closed
2025 state dealer award
View 9 awards
2025 state dealer award 2024 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award
New (866) 975-5731 (866) 975-5731
Used (888) 417-1283 (888) 417-1283
Service (866) 630-0742 (866) 630-0742

Reviews

(3,065 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ken Ganley Subaru Wickliffe from DealerRater.

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Salesperson was very good.

Salesperson was very good. He was thorough and responded to my questions and concerns professionally.

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
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  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you for sharing your experience with us at Ken Ganley Subaru Wickliffe! We're glad to hear that our team was thorough and professional in addressing your questions and concerns. We appreciate the feedback!

Jason was genuinely the most professional, knowledgeable,

Jason was genuinely the most professional, knowledgeable, and thorough service rep I've ever dealt with at any Automotive service center. I don't with anything from VW, to forward, to Audi, you name it. He was just an amazing person to deal with and that's not something you frequently find in today's society.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Jason! We're delighted to hear about your positive experience with our team at Ken Ganley Subaru Wickliffe! It's wonderful that Jason provided such exceptional service. Thank you for sharing this feedback!

I enjoyed working with Will and Joe.

I enjoyed working with Will and Joe. They were very friendly and helpful. The dealership itself is a clean, pleasant space with a nice lounge and well-situated service areas.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with us at Ken Ganley Subaru Wickliffe! We're delighted to hear that Will and Joe made a positive impression, and that you enjoyed our clean and welcoming dealership. We appreciate your feedback!

Very friendly, very informed and knowledgeable.

Very friendly, very informed and knowledgeable. Whole process went very smoothly n quickly. Car was ready n plated when I got there.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that your experience at Ken Ganley Subaru Wickliffe was smooth and efficient! Our team takes pride in providing friendly and knowledgeable service. Enjoy your new car, and thank you for choosing us!

Easy to work with.

Easy to work with. Welcoming. Everyone we talked to was helpful and caring. Definitely would recommend this dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for recommending Ken Ganley Subaru Wickliffe! We're delighted to hear that our team made your experience welcoming and easy. We appreciate your support and look forward to assisting you again in the future!

My husband leased two cars from Ken Ganley and was very

My husband leased two cars from Ken Ganley and was very pleased with the quality of service. When it came time for me to make a purchase, I headed straight to Ken Ganley and have been equally impressed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Bob, we're delighted to hear that both you and your husband had such positive experiences with us at Ken Ganley Subaru Wickliffe. Thank you for choosing us again, and we hope you're enjoying your new vehicle!

These are the friendliest and most professional women and

These are the friendliest and most professional women and men in the sales and maintenance car business. No pressure. You pick what you want and they find it for you at fair prices.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the wonderful feedback! We're delighted to hear that our team at Ken Ganley Subaru Wickliffe provided a friendly and pressure-free experience. We appreciate your support and look forward to serving you again in the future!

Dealer response

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Best car dealership I've been to in awhile, great

Best car dealership I've been to in awhile, great consumer service goes beyond job tittle. Ken Eggers made my daughter feel special with the red bow on her first truck, he has great communication and consumer service.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Tyneisha, we're delighted to hear that Ken made your daughter's first truck purchase memorable at Ken Ganley Subaru Wickliffe! Thank you for sharing such a wonderful experience with us.

Dealer response

Hello Tyneisha, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

The service team got me in and out in less than 2 hours,

The service team got me in and out in less than 2 hours, I got a couple needed items from the parts department while there and they we pleasant.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi James, we're delighted to hear that our service team at Ken Ganley Subaru Wickliffe provided you with a quick and pleasant experience. Thanks for choosing us! Safe travels!

Allie Grant and general manager Dario are great!

Allie Grant and general manager Dario are great! This is 4th Subaru I have leased, and great service and prices.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Pelunis, thank you for your continued trust in Ken Ganley Subaru Wickliffe! We're delighted to hear that Allie and Dario provided great service once again. Enjoy your new Subaru lease!