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Ken Ganley Subaru Wickliffe

(3,065 reviews)
Visit Ken Ganley Subaru Wickliffe
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 4:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday 10:00am–2:00pm Closed
2025 state dealer award
View 9 awards
2025 state dealer award 2024 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award
New (866) 975-5731 (866) 975-5731
Used (888) 417-1283 (888) 417-1283
Service (866) 630-0742 (866) 630-0742

Reviews

(3,065 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ken Ganley Subaru Wickliffe from DealerRater.

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Professional knowledgeable friendly sales and staff

Professional knowledgeable friendly sales and staff members. Easy to work with and no pressure sales!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Karen! We're delighted to hear that our team at Ken Ganley Subaru Wickliffe provided a professional and pressure-free experience. Thank you for the kind words!

They made car buying a pleasurable experience--and that

They made car buying a pleasurable experience--and that is nearly an oxymoron! I was treated fairly and respectfully. AND THE WHOLE DEAL WAS ACCOMPLISHED IN LESS THAN THREE HOURS! I would recommend Jeff Leovic and the team to all my friends and family. Kudos!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Hi Terry! We're delighted to hear that Jeff and the Ken Ganley Subaru Wickliffe team made your car-buying experience enjoyable and efficient! Thank you for recommending us to your friends and family. Enjoy your ride!

The experience to buy a car was very relaxing and

The experience to buy a car was very relaxing and friendly. The dealer explained all the points with clarity.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Aldo, we're delighted to hear that your car-buying experience was both relaxing and informative at Ken Ganley Subaru Wickliffe. Thank you for sharing!

Excellent service.

Excellent service. Honored my appointment. Clean facility Nice waiting area Clean restroom Love my vehicle Appreciate reminder notifications via text Appreciate service due notification Ease in scheduling

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Barbara! We're delighted to hear you enjoyed the excellent service and amenities at Ken Ganley Subaru Wickliffe! Thank you for sharing your positive experience with us. Enjoy your vehicle!

Product Specialist Joy was so good to us.

Product Specialist Joy was so good to us. She was very supportive without being pushy and patiently answered all our questions. She was responsive to our after hours text messages. All the staff we interacted with were very friendly and helpful. I would buy another car from Ken Ganley in Wickliffe again!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Laurajean, we're delighted to hear that Joy and the team at Ken Ganley Subaru Wickliffe provided such a supportive experience. Thank you for your kind words, and we look forward to assisting you with any future car needs!

Honesty, and willingness to help out no matter the

Honesty, and willingness to help out no matter the situation. Fast and furious on helping you explore your options.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that our team at Ken Ganley Subaru Wickliffe provided honest and helpful service! It's great to know they were quick in assisting you with your options. Thanks for the fantastic feedback!

Was given notice for a recall to bring in 2025

Was given notice for a recall to bring in 2025 Subaru Prompt service Priovided transportation during the service Estimation time was accurate Very polite service department

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Laurie, we're glad to hear that our Ken Ganley Subaru Wickliffe team provided prompt service during your recall visit. Thank you for sharing your experience with us! Safe travels in your 2025 Subaru!

I had oil change and what went with it.

I had oil change and what went with it. I asked that the clock AC settings be fixed. I didn’t notice they did not do these things until was on the road Now I have to go back to have them done

Rating breakdown (out of 5):
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  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Staff was very helpful with car selection 🙄 and sales

Staff was very helpful with car selection 🙄 and sales process. Buying a car is not easy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

This is so great to hear! Thank you! - Ken Ganley Subaru Wickliffe

I’m treated with respect and have been impressed with the

I’m treated with respect and have been impressed with the knowledge of your service people. I love my Forester and Ken Ganley Subaru has been a great help in keeping my baby running smoothly and safely.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Hi! Thank you for sharing your experience! We're delighted to hear that our team at Ken Ganley Subaru Wickliffe has been able to keep your Subaru Forester running smoothly and safely. We appreciate the trust you've placed in us!