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(1,074 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of George Matick Chevrolet from DealerRater.

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Clean, appts are on time, need better record keeping(

Clean, appts are on time, need better record keeping( lost my check). Never found it

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We appreciate your review and comments following your visit. We're glad we could get you in and out quickly and that you felt our dealership campus was clean and comfortable. We apologize for the mishandling of your check, that is not the norm and we do make mistakes. Please know we'll work better in the future and we recognize the importance of handling payments securely.

They sold me a $10500 lemon car broke down before 90 days

They sold me a $10500 lemon car broke down before 90 days and now wants to sell me a $8000 motor

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Ms. McConnell, we're so sorry to hear of the issue you've faced with your vehicle and so shortly after purchasing. We never like to hear of anyone having to spend money quickly after purchasing, truly. The unfortunate reality is that bad things can happen to good people, especially on vehicles that are 10 years old and have over 100,000 miles. Not always is it possible to understand when an engine will fail, or why. At the time you were considering purchasing this and a few other pre-owned vehicles you had opted for the less expensive model without the warranty coverage to fit your needs and budget in that moment. We recommended at that time both on the window sticker of the vehicle and on the As-Is Disclosure Statement you signed that you could/should consider taking a vehicle like the one you purchased to a third party mechanic if you have any concerns whatsoever. We take great pride in our reputation and treating people right and are sincerely sorry you've experienced such a challenge.

Consumer response

I am a recent leg amputee and hearing that there is nothing that can be done I feel like Chevy Matick just cut off the rest of my limbs and that hurts knowing that I could have went to one of these comer store lots but instead I call myself going somewhere more reputable as Chevy Matick to purchase a used vehicle I didn’t just have $10,000 to give away I’m not even asking to be made whole but some type of reimbursement

The Staff at George Mattick are the Best in Detroit.

The Staff at George Mattick are the Best in Detroit. They take time out to know what you want and exceed your expectations. I really like that Silverado ev.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are so sincerely thankful for your review and your feedback about your experience with our team. Know that your trust and loyalty mean everything to all of us... Darlese, Ralph and Demetrius included. Stay well and know we look forward to seeing you again in the future.

I was very happy with my salesman Igor.

I was very happy with my salesman Igor. He was very helpful and got me a great lease deal on my Silverado. He was recommended to me by my daughter when she leased her car and I will recommend him to anyone else who would like to get a vehicle from Matick. Thanks again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We can't thank you enough for your kind review and recommendation following working with Igor and our Matick Chevy team. To have been referred by a family member is the greatest honor we could ask for. Whenever you or your Silverado need anything, we look forward to helping you again. Stay well!

Excellent service as always!

Excellent service as always! Service completed in less than an hour thank you very much

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We genuinely appreciate your kind review and recommendation. That said, the trust you put in us is really the key thing we appreciate and want to acknowledge. We recognize you have plenty of options locally for vehicle service and hope to continue to earn that trust in the future. Stay well and safe driving!

From start to finish, this was the smoothest experience

From start to finish, this was the smoothest experience I've had with leasing a new vehicle. I researched dealers here on dealer rater and chose Matick and specifically Erik. I used the chat function on the site and linked up with Tina who answered all my questions. Once I got deeper into the numbers she deferred to Erik. I came in with two trucks in mind. Erik was telling me the ZR2 is the one that I needed to look at. I gave him my wish list early on and was focused on another truck. When that one went pending before I got to the dealership, I took a look at the ZR2 and was blown away. I should have listened to Erik from the start, he had my back, even if the truck was slightly more expensive. We worked out the deal and set delivery for today. Erik was unable to meet today at the last minute, so Paul stepped in and helped close the deal. Courtney in Finance was awesome too. The experience for me and my wife was outstanding. Coming from Downriver, I passed up many dealerships and put my trust in Matick and I was not disappointed. If I had one criticism, it would be with the website and the chatbot feature. It was helpful when I needed it, but the harassing nature of it constantly popping up could be a turn off for some customers.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you very much for your very kind review about your experience purchasing your truck and the team members you worked with. We, too, agree that the ZR2 you chose was... hot. Great choice! We also genuinely appreciate the feedback about the chat functionality on our website. We are working with our provider to prevent multiple pop-ups like you describe, as we agree that can be distracting. Thanks for being so kind and trusting us with your purchase.

I always walk out satisfied with either an order number

I always walk out satisfied with either an order number or actually driving my great new vehicle off the property. The advise and guidance by the sales team is highly valued. I and my family have always been 100% satisfied year over year with this team.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Jack, we can't thank you enough for your kind review and repeated trust you've put in our team. We recognize you have plenty of dealership options locally and your loyalty means everything. We hope to continue serving you and your family in the future.

My oil change experience was very fast and efficient.

My oil change experience was very fast and efficient. Everyone was extremely nice and made everything very easy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your generous review! We appreciate the trust you put in our team and take your loyalty seriously. We hope in the future, whenever you need maintenance or repairs, you'll again think of our team. Stay well!

The salesman was excellent.

The salesman was excellent. The experincewas a 5 out of 5. I would recommend Matick to friends and family

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We genuinely appreciate your very kind review and recommendation following working with Brad Wilson and our Matick Chevy team. We recognize you have plenty of local choices for a vehicle and are so truly thank for your trust. In the future we'll work to make sure your experience is expedited in a quicker fashion. No one likes waiting, but we are certainly thankful for you!

Great customer service and support, friendly and

Great customer service and support, friendly and knowledgeable staff. The transaction process was very fast and easy

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks so very much for your thoughtful review and recommendation and for the trust you put in Erik Macklem and our Matick Chevrolet team. We believe transparency in pricing and terms is everything. By listening first to our guests we can provide honest, competitive solutions that meet your needs and budget. Thank you for sharing!