Reviews
Darryl Malmin- Best Car Salesmen
This was my second Kia Soul and the last time I did not buy from Courtesy. I planned again to purchase from another Kia dealer. I have high expectations when making such a costly purchase. I would say of all the cars we have ever purchased, which have been many there has never been a salesman that met the high standards of honest, follow-up, negotiation skills, closing the sale, asking for the sale and meeting customer needs. I found this with Darryl Malmin of Courtesy Kia. He has honesty, integrity and even after the sale he made sure that I was taken care of with a item I wanted added to the car. Do not hesitate to purchase your next Kia from Darryl. The credit manger was superb as well.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your positive review of Courtesy Kia of Brandon. I am happy to hear that Darryl is honest, and made sure you were taken care of. If there is anything we can do for you in the future, please let us know. Andrew Dunton, General Manager
Tony the honest dealer
Tony, Tony, Tony!. Let me count the ways in which you made this car buying experience a memorable one, not to mention the best experience I have ever had buying a vehicle. You handled yourself with class and represented the dealership well. Straight shooter and a godly man. Thanks for treating my daughter and I with respect and honesty. I will be back there again for future vehicles and will recommend you to my friends and colleagues. Nathan was a class act as well and answered all my questions and made understanding my financing easy. Great team!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the great review of Courtesy Kia of Brandon. I am proud to hear that Tony made your car purchasing experience memorable and that he represented the dealership well. We look forward to serving you again in the future. Andrew Dunton, General Manager
SUE DIOGOSTINE AND JIM RHOADS
our Salesman Anthony Rossano was the best. He went out of his way to provide us with excellent customer care, I would reccommend him to anyone I know looking for a new or used car. We love our Kia Soul it's a fun car. Thany you again Anthony you were AWESOME.
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Susan, Thank you for leaving a positive review of Courtesy Kia of Brandon. Customer service is paramount, so I am happy to hear that Anthony went out of his was to provide excellent customer care. Thank you for your recommendation. We appreciate your business and if you need anything in the future, please make sure to let us know. Andrew Dunton, General Manager
Amazing no-hassle car buying experience!
Before we could get up from our seat at the computer where we searched and found a Honda CR-V of interest, Tony called to set up an appointment. We saw the car the next day and was delighted with Tony's knowledge and acumen. The car was in excellent condition and we contracted on the spot. The price was below the market value for a used car and all of the paperwork was simple. We were able to obtain very favorable financing and drove the car off the lot. This has never happened so easily in the past with other auto purchases.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Please accept my personal thanks for choosing to do business with Courtesy KIA of Brandon. As the Internet Director, Tony is one of my TOP Internet Sales Managers and loves helping people locate the right car with the right features for the best price. We sincerely hope that we have achieved our objective of providing you with an outstanding sales experience. If an opportunity presents itself, please help Tony by sending him any referrals: friends, family, or neighbors in the market for a new / pre owned vehicle. At Courtesy Kia, we view the point of purchase as the beginning of our relationship, not the end. We want to have you as a "Customer for Life." If there is anything else we can do, now or in the future, we encourage you to call us at 813-621-5757. Thanks again for the kind words. John Creighton Internet Sales Director/Retired Military
Good service, but waited too long.
I had an appointment and was told it would be about an hour and a half. It ended up taking almost 2 and a half hours.
- Customer service 4.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Rebecca, Thank you for your review of our dealership. I am sorry for any extra delay with your appointment, however I am glad that my team provided good service. If you would like to discuss your visit further, please don't hesitate to contact me. Andrew Dunton, General Manager, 813-580-5250
Awesome Service, Great Customer Serivice
The rep went out of his way to keep me informed and treated me right from the minute I walked in for my scheduled appointment. The ending with the car wash was the icing on the cake. Keep up the great great job you're doing KIA.......
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Wayne, Thank you for your positive review of Courtesy Kia of Brandon. I am happy to hear that my team went out of their way for you and treated you right. If there is anything we can do for you in the future, please let us know. Andrew Dunton, General Manager, 813-580-5250
Turn in a lease car
I called the salesman that I originally leased my car from and asked if it was worth buying out my lease or turning it in at the end of the term. With in Two hrs he had all the answeres to my questions , even some other ideas that I never thought of. Tony was a great help to me and I will recommend him and the other fine people at that dealership.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your positive review of Courtesy Kia of Brandon. I am happy to hear that Tony was helpful. If there is anything we can do for you in the future, please let us know. Andrew Dunton, General Manager, 813-580-5250
Please accept my personal thanks for choosing to do business with Courtesy KIA of Brandon. As the Internet Director, Tony is one of my TOP Internet Sales Managers and as you stated...Is Very Knowledgeable! If an opportunity presents itself, please help Tony by sending him any referrals: friends, family, or neighbors in the market for a new / pre owned vehicle. At Courtesy Kia, we view the point of purchase as the beginning of our relationship, not the end. We want to have you as a "Customer for Life." If there is anything else we can do, now or in the future, we encourage you to call us at 813-621-5757. Thanks again for the kind words. John Creighton Internet Sales Director/Retired Military
Great experience!
I had an awesome experience at this dealership. Tony helped me get my first car. He was nice and determined to find the perfect vehicle that fit my budget. This was the first dealership I went to and it won't be the last time
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your positive review of Courtesy Kia of Brandon. I am happy to hear that Tony was nice and found the perfect vehicle for your budget. If there is anything we can do for you in the future, please let us know. Andrew Dunton, General Manager, 813-580-5250
Please accept my personal thanks for choosing to do business with Courtesy KIA of Brandon. As the Internet Director, Tony is one of my TOP Internet Sales Managers and this being your first car, I am so glad it was an awesome experience and more importantly that it fit in your budget! We sincerely hope that we have achieved our objective of providing you with an outstanding sales experience. If an opportunity presents itself, please help Tony by sending him any referrals: friends, family, or neighbors in the market for a new / pre owned vehicle. At Courtesy Kia, we view the point of purchase as the beginning of our relationship, not the end. We want to have you as a "Customer for Life." If there is anything else we can do, now or in the future, we encourage you to call us at 813-621-5757. Thanks again for the kind words. John Creighton Internet Sales Director/Retired Military
Excellent service.
The company rep who handled the service on my vehicle was very knowledgeable and courteous.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your positive review of Courtesy Kia. I am happy to hear that my team is knowledgeable and courteous. If there is anything we can do for you in the future, please let us know. Andrew Dunton, General Manager, 813-580-5250
satisfied customer.
great. fast, friendly, courteous. excellent job. Love the car wash, thank you, thank you, than you.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Randall, Thank you for your positive review of Courtesy Kia of Brandon. I am very pleased to hear that my team provided great fast and friendly service. Thank you for your business and we look forward to working with you again in the future. Andrew Dunton, General Manager, 813-580-5250