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Courtesy Kia of Brandon

(1,313 reviews)
Visit Courtesy Kia of Brandon
Sales hours: 11:00am to 6:00pm
Service hours:
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–7:00pm 7:30am–5:00pm
Sunday 11:00am–6:00pm Closed
New (877) 239-1421 (877) 239-1421
Used (877) 236-9808 (877) 236-9808
Service (877) 240-0158 (877) 240-0158

Reviews

(1,313 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Courtesy Kia of Brandon from DealerRater.

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Anthony Rossano is a Great Salesman

Anthony is by far the best salesman I've ever had buying a car we purchased a Kia Optima SXL turbo back in Feb and our experience with him was so great I took my daughter in July and she purchased a Kia Soul... So if your looking for a Kia go see Tony he will you the best deal ??

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

I am glad you enjoyed your experience at Courtesy Kia of Brandon. I am happy to hear that Anthony was a great salesman. Please let us know in the future what we can do to assist you further. Andrew Dunton, General Manager, 813-580-5250

Quick and painless!

Would definitely buy a vehicle from this sales team again. Got what we wanted for much less then anywhere else. Very smooth and friendly experience. Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your positive review of Courtesy Kia of Brandon. I am very pleased to hear that my team provided a smooth and friendly experience. Thank you for your business and we look forward to working with you again in the future. Andrew Dunton, General Manager, 813-580-5250

Dealer response

Please accept my personal thanks for choosing to do business with Courtesy KIA of Brandon. As the Internet Director, Tony is one of my TOP Internet Sales Managers and loves making the sales process smooth and seamless in helping you get the vehicle you wanted for a great price! We sincerely hope that we have achieved our objective of providing you with an outstanding sales experience. If an opportunity presents itself, please help Tony by sending him any referrals: friends, family, or neighbors in the market for a new / pre owned vehicle. At Courtesy Kia, we view the point of purchase as the beginning of our relationship, not the end. We want to have you as a "Customer for Life." If there is anything else we can do, now or in the future, we encourage you to call us at 813-621-5757. Thanks again for the kind words. John Creighton Internet Sales Director/Retired Military

Dealer response

Please accept my personal thanks for choosing to do business with Courtesy KIA of Brandon. As the Internet Director, Tony is one of my TOP Internet Sales Managers and loves making the sales process smooth and seamless in helping you get the vehicle you wanted for a great price! We sincerely hope that we have achieved our objective of providing you with an outstanding sales experience. If an opportunity presents itself, please help Tony by sending him any referrals: friends, family, or neighbors in the market for a new / pre owned vehicle. At Courtesy Kia, we view the point of purchase as the beginning of our relationship, not the end. We want to have you as a "Customer for Life." If there is anything else we can do, now or in the future, we encourage you to call us at 813-621-5757. Thanks again for the kind words. John Creighton Internet Sales Director/Retired Military

Very happy with service!

Had transmission problem that was causing odd shifting pattern. Ashley was representive in customer service who did a wonderful job keeping my informed as to the status off my repairs. She. Was a joy to work with and deserves much praise.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Merle, I am glad you enjoyed your experience at Courtesy Kia of Brandon. It gives me great pride to know that Ashley did a wonderful job of keeping you informed of repairs and was a joy to work with. Please let us know in the future what we can do to assist you further. Andrew Dunton, General Manager, 813-580-5250

good service

Got an oil change and car wash with purchase of my lease buyout. Nice staff and receptionist Would go there again for a mother Kia and service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your positive review of Courtesy Kia of Brandon. I am happy to hear that you found my team to be nice. If there is anything we can do for you in the future, please let us know. Andrew Dunton, General Manager, 813-580-5250

Searching for a Certified Pre-owned KIA

LauraJane and I were searching online for an affordable Certified Pre Owned car and found a 2014 KIA Forte located at Courtesy KIA Of Brandon. We went to the dealership and met with Andriy Melnychenko, the Online Manager. He was very calm and professional and not at all the stereotyped high pressure car salesman. We looked at the 2014 Forte from the online listing and loved it but after the calculations the monthly payments came out to be too much for us to handle. We were ready to leave when he presented us with the option to lease a brand new 2016 KIA Forte for a monthly payment we could afford! What a wonderful, sensitve and thoughtful Salesperson! We drove the new car straight home! Thank-you Courtesy KIA of Brandon!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

I am glad you enjoyed your experience at Courtesy Kia of Brandon. It gives me great pride to know that Andriy was professional and thoughtful. We appreciate your recommendation of our dealership. Please let us know in the future what we can do to assist you further. Andrew Dunton, General Manager, 813-580-5250

Great Service

Lounge was very nice. Service was great. Friendly people.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Pat, Thank you for your positive review of Courtesy Kia of Brandon. I am happy to hear that the service my team provided was great and that you enjoyed our customer service lounge. If there is anything we can do for you in the future, please let us know. Andrew Dunton, General Manager, 813-580-5250

Survey

My salesman was great. Very polite answered my questions and showed me how everything worked in the vehicle. The facilities could use some more seating.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Carol, I am glad you enjoyed your experience at Courtesy Kia of Brandon. It gives me great pride to know that my team was polite and great. Please let us know in the future what we can do to assist you further. Andrew Dunton, General Manager, 813-580-5250

Peaceful atmosphere, clean dealership, great employees etc.

John Creighton was very helpful and he made my car buying experience one I'll always remember well! He and Michael Cornell were awesome, Michael is an awesome salesperson, I give him 10 out of 10 stars! He went through everything with me (car details and differences etc.) and helped get car I know was for me! He made my experience a memorable one. It really was an experience I'll always remember and he was very nice, funny and very helpful and he made sure my fiancé and I were very happy and comfortable. I enjoy my car and I LOVE it!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your positive review of Courtesy Kia of Brandon. I am very pleased to hear that John was helpful and that Michael helped to make the experience memorable. Thank you for your business and we look forward to working with you again in the future. Andrew Dunton, General Manager, 813-580-5250

Excellent buying experience

Great experience from start to finish! Reggie Kerr, Rollin and Ashley in Finance were extremely helpful and willing to meet my every need. This was by far the easiest buying experience I have had in a very long time and will for sure be back! I love my new 2015 Optima SXL! Thank You!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

I am glad you enjoyed your experience at Courtesy Kia of Brandon. I am happy to hear that my team was helpful and willing the meet your needs creating a great buying experience. please let us know in the future what we can do to assist you further. Andrew Dunton, General Manager, 813-580-5250

Anthony Rossano great salesperson

Great experience from the moment I walked in the dealership. Anthony worked with me throughout the process,and did not pressure me to buy the car will definitely deal with the dealership and Anthony again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your positive review of Courtesy Kia of Brandon. I am happy to hear that Anthony didn't pressure you and provided you a great experience. If there is anything we can do for you in the future, please let us know. Andrew Dunton, General Manager, 813-580-5250