Courtesy Kia of Brandon

I was fortunate to have Reggie Kerr as the Sales Professional to work me. I had just come from another dealership where no sales person had even approached me to ask if I needed help. When I parked at the Courtesy Kia dealership and got out to look at the cars, right away Reggie came outside and approached to see if I needed assistance. I was interested in the Kia Sorento in Wave Blue so I test drove one on the lot and loved it. There was not a car on the lot with the features I wanted, so Reggie found one in Bradenton and it was delivered the next day. Throughout the whole process Reggie was close by, even when I was talking with the Financial Rep. Once all the paperwork was signed and completed, he went out to the SUV to introduce me to all the features, even helping me set up bluetooth for my SUV. Every step of the way Reggie was courteous, attentive and offered assistance in any way he could. The other staff were very friendly and approachable as well, asking if there was anything they could get for me while I waited through the different steps of the process. I would highly recommend Reggie Kerr as the Sales Professional to use when coming to Courtesy Kia in Brandon.

Courtesy has set the bar for all other car buying experiences with exceptional customer service and a commitment to integrity. We drove in from out of town and had negotiated everything via email and phone calls. When we arrived we were greeted by our wonderful sales associate, Luz, who had everything prepared and ready for our arrival. Luz had an excellent personality, was extremely knowledgeable and had a genuine smile on her face throughout our entire visit. The entire staff was professional and courteous; turning the car buying process, which many dread (including my wife) into an enjoyable experience. I will give my full recommendation of this dealership to others and, when the time comes, will not hesitate to purchase from them again.

My service writer was Dwayne Simmons, he was friendly, informative and very kind. I would recommend and have recommended your establishment to my friends and co-workers. I have always been treated with respect which I have found most car dealers and service areas don't always afford to a woman. Thank you for hiring exceptional people and training them the right way. I bought my car from Courtesy in 2008 and have not allowed any other service providers to touch it. I love my Kia and am sorry you are no longer selling the Rondo model, it's just perfect for my needs.

I purchased my 1st Kia Optima at Courtesy Kia of Brandon and had a great buying experience and excellent service. There was no question where I would go when it was time for me to make my new purchase. We went straight back to Courtesy Kia of Brandon. They went out of their way to search the lot for exactly what I wanted on that hot Sunday afternoon...color, options, price and an Optima of course! Thanks for all of your time Larry K. We just returned from a 12 day 2,500 mile road trip in my new Optima. It was a wonderful trip and my Optima preformed just as I expected....flawless! AND WOW...your service department...awesome! The battery died in my 1st Optima and after roadside assistance got it started, I drove straight to the Kia service dept. On a Saturday, with no appointment and in just 45 minutes they got me in, found the issue and replaced the battery (N/C...under warranty). I mentioned that I had thought it was the key fob and hoped that it was not next. The service manager took the fob....walked into service....replaced the battery...handed it back and said "No worry now!". I asked the cost and he said..."Nothing, just want you to be taken care of". Wish I knew his name (service date 11-09-2013 12:00pm)...great listening skills and awesome customer service!

The service was prompt. I had an appointment, and car was done faster that they predicted. The waiting room was crowded, the TV was on a children's channel, and there was nothing to read. The coffee was good and fresh, and a gentleman offered me a bottle of water. I hear of other dealers who have breakfast items, as well as coffee. Also heard the Toyota dealer has a massage therapist, manicurist, and lunch counter. I don't expect all of that, but the waiting area could be spruced up a bit. And when are you going to put Courtesy Kia's phone number in the phone book? It hasn't been there for 2 years.

We had help from Gene & Anthony. They're AWESOME ! So friendly, no hassles, just a smooth process. I was very nervous seeing that this was my first car-buying experience, but they made me feel at ease & with no pressure. I would definitely recommend this dealership & Gene as a salesman. I'm completely in love with my new Forte & I know with confidence I made a good choice. Thanks guys !! Kyle & Genesis

Had a great experience with the Friendly staff at Brandon Kia, Please stop by there and see them if your interested in a new or used car. Love the finance mgr. Nathan Van Walker very helpful.....

I had a great experience! My sales person was knowledgeable and friendly and walked me through the process, answered all of my (many) questions and gave me a tour of my vehicle. I have already recommended several friends to that dealership and my salesperson.

Awesome experience. They worked with my until I got my new car. They accommodated me and found the right car in my price range. Overall this has been the best experience of my life.

MY OVERALL EXPERIENCE WAS EXCELLENCE. EVERYONE WAS VERY FRIENDLY.