Reviews
MY OVERALL EXPERIENCE
MY OVERALL EXPERIENCE WAS EXCELLENCE. EVERYONE WAS VERY FRIENDLY.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Buying a new car
They were a great dealer to deal with all of the sales staff to even the finance dept.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Sales experience
From the time we stepped onto the property we were made to feel very welcome and not pressured in any way. extremely courteous and professional sales staff. Andre had other customers in the showroom but made sure another associate was with us until he was available. All aspects of the purchase experience rated A+.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I am so glad your purchase experience was an A+! I hope you are enjoying your new ride. Please let us know if you have any questions about any new features. We will see you at service! Best, Andrew Dunton General Manager
Good Customer Service
Gave me the price for an oil change and tire rotation. Told me it would be about 45 minutes to do. I paid what they quoted and was out of there in less then an hour.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Just bought the 33rd car I've owned from Courtesy
The purchase was a delightful experience. Rob, Anthony and Robert have all been great to deal with. I traded two cars for a 2015 Sorento EX and really enjoyed interacting with the courteous staff. They responded to my unique situation with professional attitudes and negotiated with me to reach a fair deal. This may be the last car I ever buy, and I will remember the process fondly. I'm a very satisfied customer!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
KIA is awesome
This is our second experience with KIA of Brandon and dealing with Richard Mayer. We can not say enough about our wonderful experiences with everyone we had to deal with in getting our brand new car. We want to thank everyone at Brandon KIA and we will recommend you to everyone and anyone we know.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great car buying experience!
We purchased our first Kia last weekend. We dealt with Gene Honeycutt and he made it an awesome experience and more enjoyable than we could have ever imaged. We would refer anyone we know who is looking for a new Kia to Gene Honeycutt because of our wonderful experience. Thanks Gene and Kia!! Cindy & Kevin Pope.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Cindy and Kevin, congratulations on your first Kia and welcome to the Courtesy Kia family! I am so glad you enjoyed your experience with Gene. Please let me know if I can ever be of any assistance. We look forward to your future service visits. Best wishes, Andrew Dunton, General Manager
I bought a used vehicle from Brandon Kia. I got a great...
I bought a used vehicle from Brandon Kia. I got a great price and was in and out in a couple hours on a Saturday which must be a record. I had a little hiccup with the car, but I spoke to Rick who went above and beyond to remedy it. Rick comes off a little harsh but he did the right thing for this customer and I can't complain at all.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the 5 star review. I hope you are enjoying your used vehicle and am glad to hear we were able to get you on you way quickly and solve your outstanding issue. Please let us know if you have any further questions. Warm regards, Andrew Dunton General Manager
Over all the most friendly car dealership I've been...
Over all the most friendly car dealership I've been to I went to wesley chapel Kia felt unwelcome they didn't even let me test drive a kia I would recommend my family and friends to couretsy Kia to anyone looking for a new or used car
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
John, Thank you for your review and recommendation. Please let me know if I can be of any assistance regarding your automotive needs. Best, Andrew Dunton General Manager
I just stopped by to look & decided if a sales person...
I just stopped by to look & decided if a sales person came out I would leave cuz i hate the way they try to pressure you but when Brandon came out he was very friendly & down to earth, no pressure & I actually had a nice time just talking to him.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I am so glad to hear you enjoyed speaking with Brandon. Please let us know if we can assist you with any future automotive needs. Best, Andrew Dunton General Manager
