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Principle Volvo Cars San Antonio

(1,836 reviews)
Visit Principle Volvo Cars San Antonio
Sales hours: 8:30am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:30am–6:00pm
Tuesday 8:30am–7:00pm 7:30am–6:00pm
Wednesday 8:30am–7:00pm 7:30am–6:00pm
Thursday 8:30am–7:00pm 7:30am–6:00pm
Friday 8:30am–7:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–3:00pm
Sunday Closed Closed
2017 state dealer award
View 3 awards
2017 state dealer award
2019 consumer dealer award 2017 consumer dealer award
New (877) 853-4498 (877) 853-4498
Used (210) 775-5782 (210) 775-5782
Service (210) 305-4271 (210) 305-4271

Reviews

(1,836 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Principle Volvo Cars San Antonio from DealerRater.

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Awesome, was a rare but major repair.

Awesome, was a rare but major repair. The service video was helpful and they answered all my questions and concerns! This is my second Volvo and I will continue to go there!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Joseph, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Purchased a 2026 EX40.

Purchased a 2026 EX40. Not sure why this model isn't listed below in the Model Section. Had a great experience. Christian was my salesperson. I think you need to upgrade your charging stations on the lot. Took way too long to get it charged so that it could be delivered.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

That's wonderful news! We're thrilled you had a great experience purchasing your 2026 EX40 at Principle Volvo Cars San Antonio. We appreciate the positive feedback about Christian and hear your point about the charging stations—we are committed to better serving our customers and are excited to announce we will be moving to a new, state-of-the-art facility in San Antonio in 2026! Thank you for choosing us, and we look forward to seeing you again soon!

Good experience will look forward to another visit.

Good experience will look forward to another visit. Always well taken care of and they offer great customer service. Would highly recommend to other friends and family

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Billy, thank you for your kind words! We're thrilled to hear that you had a great experience with us. Providing excellent customer service is our top priority, and we appreciate your recommendation to others. See you soon!

Repair was made but afterwards, the car was driven and

Repair was made but afterwards, the car was driven and tested to be sure that it was correctly done. They kept the car over the weekend and gave me a very nice loaner to drive.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Debra, thank you for taking the time to leave a review! We always strive to ensure our repairs are done correctly, and we're glad to hear that was your experience. We appreciate your business and look forward to serving you again in the future!

What a wonderful Experience we had with Christian, he was

What a wonderful Experience we had with Christian, he was beyond our expectation making the purchase possible. I appreciate his services since the moment we call until we took our car home. ? We Love ?? to continued to be a part of Volvo family . Thank you Christian and Adrian for helping with the process.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello Karina, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

Ken in service is great.

Ken in service is great. I always enjoy our interaction. I find the place to be clean, the loaner a good car not a piece of junk

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Christian was very knowledgeable, engaging, and patient

Christian was very knowledgeable, engaging, and patient with all our questions and needs. He really went above and beyond, both on the day of sale and afterwards. The dealership is a little dated, but I understand they will be moving to a new facility soon, which makes sense?a luxury car should come from a luxury facility. Great experience, Christian was awesome! Thanks!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Paul, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

My sales experience with Robert was terrific from

My sales experience with Robert was terrific from beginning to end!From bringing the car to me for a test drive through the sale, it was seamless.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Tina, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Principle Volvo Cars San Antonio. Please don't hesitate to reach out if there's anything additional we can do for you.

Super friendly and had my car done on time would

Super friendly and had my car done on time would recommend and will also Be coming back for future services for my car And maybe a purchase

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Jeuel, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Hi, my experience was very good!

Hi, my experience was very good! Ana Araque was a dream to work with, she kept me up with everything needed on my car. Also, the video about my car was very helpful to understand what was done and needed. Thank you!! Ricardo

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Ricardo, thank you for your kind review; we are happy to pass along your comments to the team here at Principle Volvo Cars San Antonio! Please don't hesitate to reach out if there's anything additional we can do for you.