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Principle Volvo Cars San Antonio

(1,836 reviews)
Visit Principle Volvo Cars San Antonio
Sales hours: 8:30am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:30am–6:00pm
Tuesday 8:30am–7:00pm 7:30am–6:00pm
Wednesday 8:30am–7:00pm 7:30am–6:00pm
Thursday 8:30am–7:00pm 7:30am–6:00pm
Friday 8:30am–7:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–3:00pm
Sunday Closed Closed
2017 state dealer award
View 3 awards
2017 state dealer award
2019 consumer dealer award 2017 consumer dealer award
New (877) 853-4498 (877) 853-4498
Used (210) 775-5782 (210) 775-5782
Service (210) 305-4271 (210) 305-4271

Reviews

(1,836 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Principle Volvo Cars San Antonio from DealerRater.

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Great as usual other than this requirement to write an

Great as usual other than this requirement to write an essay in order to leave a review. People don?t have time for this nonsense.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you Brita for the positive review. We are sorry for the required description but it is very much appreciated.

Robert was very knowledgeable about the vehicle.

Robert was very knowledgeable about the vehicle. Both reps who assisted me were very nice. Financing took way too long, which is apparently standard at a car dealership however is inconvenient.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you, Bianca, for your 5-star review! We're thrilled to hear that Robert and our team at Principle Volvo Cars San Antonio provided you with knowledgeable and friendly service while helping you find the perfect Volvo. We appreciate your patience with the financing process and look forward to making your next visit even smoother — serving drivers from San Antonio, Alamo Heights, and the greater South Texas area with excellence every day.

Great people.

Great people. Superior service. Everyone is always so helpful and knowledgeable, and the service is always thorough. I?ll be a Volvo owner for life!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you, Valerie, for your wonderful review! We're thrilled to know you experienced exceptional care from our dedicated team at Principle Volvo Cars San Antonio—your trust means the world to us. We're proud to serve San Antonio drivers with superior Volvo service and expertise, and we look forward to keeping you a Volvo owner for life!

Cody is an excellent Service representative.

Cody is an excellent Service representative. He kept me up to date and exhibited a high quality of professionalism. It was a very smooth process.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you, Lesley, for sharing your 5-star review! We're thrilled to hear that Cody provided excellent service and kept you informed throughout your visit at Principle Volvo Cars San Antonio. Our team takes pride in offering professional, hassle-free service experiences to Volvo owners across San Antonio and South Texas.

The entire process was quick and efficient.

The entire process was quick and efficient. The 70k service and tire alignment was done in a matter of a few hours on a Saturday.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you, Barbara, for sharing your 5-star experience with Principle Volvo Cars San Antonio! We’re thrilled our team delivered quick and efficient service for your 70k maintenance and tire alignment on a busy Saturday. Proudly serving San Antonio, Alamo Heights, and the greater South Texas area, we’re committed to providing exceptional Volvo service every visit.

Cody at Principal auto went above and beyond to help me

Cody at Principal auto went above and beyond to help me and speed the process of getting my oil changed. .it was quick and efficient. I made it to my grandson?s birthday party in time!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello Donna, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

Ryan in the service department went above and beyond to

Ryan in the service department went above and beyond to get my car back on the road. I live in Austin but I?m inclined to get my car serviced with Ryan in San Antonio.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Justin, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

Everything was great!

Everything was great! Making the appointment was easy and the team was really welcoming and hospitable. I was set up with a loaner car so I didn?t have to stay at the dealership which was really nice!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Shannon, we really appreciate your feedback! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Cody is very resourceful and takes care of his customers.

Cody is very resourceful and takes care of his customers. Interactions with him are clear and concise. I always choose him due to his great quality of work.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Mario, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

I've been happy with the service department , despite the

I've been happy with the service department , despite the difficulties they have had with fixing the problem with my car. It's an unusual problem that is hopefully fixed now.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hello Candice, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.