Reviews
I made an appointment for my wife's 2016 Corvette. They got it done in a reasonable amount of time and gave me a good break down of items that needed to be done.
I made an appointment for my wife's 2016 Corvette. They got it done in a reasonable amount of time and gave me a good break down of items that needed to be done.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Julián Ruiz help me through the process of getting my Chevy Trax best car sales man
Julián Ruiz help me through the process of getting my Chevy Trax best car sales man
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Took my truck in for repair was given an estimate and other recommended repairs. Approved estimate and job was completed in a reasonable amount of time. Friendly staff and seemed knowledgeable . Will bring truck .back again to update other recommended maintenance items
Took my truck in for repair was given an estimate and other recommended repairs. Approved estimate and job was completed in a reasonable amount of time. Friendly staff and seemed knowledgeable . Will bring truck .back again to update other recommended maintenance items
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Gunn Chevrolet has always come thru when it comes to maintenance on my vehicle and pricing.
Gunn Chevrolet has always come thru when it comes to maintenance on my vehicle and pricing.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your continued trust in Gunn Chevrolet! We’re glad to hear that our team has consistently provided reliable maintenance service and fair pricing for your vehicle. We truly appreciate your loyalty and the opportunity to keep you and your vehicle on the road. We look forward to continuing to provide you with the quality service you’ve come to expect!
Had an engine decarb service done. Engine still seems to miss during slow acceleration or when slowing down.
Had an engine decarb service done. Engine still seems to miss during slow acceleration or when slowing down.
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your feedback. We’re sorry to hear that your concern with the engine miss has continued after the decarb service. We understand how frustrating it can be to invest in a recommended service and still experience the same issue afterward. We appreciate you bringing this to our attention and would like the opportunity to further review your concerns and help determine the next steps. Your feedback is important to us, and we hope we can provide a better experience moving forward.
The dealership and service center had a nice setup for pickup and drop off. The problem I had was with communication. My Service Rep “Paul” only contacted me one time. I dropped the car off on a Saturday and my appointment was Monday morning at 8am. Paul was in the office when I dropped off the car and acknowledged who I was. I had to call Tuesday evening and was told by Paul that they found the issue with a faulty module that had to be ordered and was going to be delivered Friday and would be a very quick installation. I called on Thursday to make sure everything was still on track. The person I spoke to could not help and said they would get Paul to call me back. I never heard back that day. I called and finally got in touch with Paul Friday mid morning and he stated the car was not completed and would call me later that day when it was ready. He never called back. I called up Saturday and asked if my vehicle was done. A lady told me know and nobody works on Saturday in the service area. Paul then called me at 8am Monday morning and said my car was ready. When I get to the dealership I find out my car was actually ready Friday but Paul did not think of calling me back to let me know or inform his team member so I could pick up Friday or Saturday.
The dealership and service center had a nice setup for pickup and drop off. The problem I had was with communication. My Service Rep “Paul” only contacted me one time. I dropped the car off on a Saturday and my appointment was Monday morning at 8am. Paul was in the office when I dropped off the car and acknowledged who I was. I had to call Tuesday evening and was told by Paul that they found the issue with a faulty module that had to be ordered and was going to be delivered Friday and would be a very quick installation. I called on Thursday to make sure everything was still on track. The person I spoke to could not help and said they would get Paul to call me back. I never heard back that day. I called and finally got in touch with Paul Friday mid morning and he stated the car was not completed and would call me later that day when it was ready. He never called back. I called up Saturday and asked if my vehicle was done. A lady told me know and nobody works on Saturday in the service area. Paul then called me at 8am Monday morning and said my car was ready. When I get to the dealership I find out my car was actually ready Friday but Paul did not think of calling me back to let me know or inform his team member so I could pick up Friday or Saturday.
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- Overall experience
- 3.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your feedback, Kory. We’re sorry to hear that your experience was impacted by a lack of communication during your service visit. We understand how frustrating it is to be left waiting for updates, especially when your vehicle was ready and you were not notified in a timely manner. We appreciate you recognizing the convenience of our pickup and drop-off process, and we will share your concerns regarding communication and follow-up with our team. Providing clear and consistent updates is important to us, and we appreciate the opportunity to improve. We hope to have the chance to provide you with a better experience in the future.
Bought a 2019 F150 Salesman Ivan manager Mike great experience One simple price thumbs up
Bought a 2019 F150 Salesman Ivan manager Mike great experience One simple price thumbs up
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your experience! We’re thrilled to hear that Ivan and Mike provided you with a great vehicle-buying experience. We appreciate you recognizing our One Simple Price approach and our commitment to making the process straightforward and stress-free. Congratulations on your 2019 Ford F-150, and thank you for choosing Gunn. We look forward to serving you again in the future!
I had a very pleasant experience at this dealership. The staff was professional and the best part, No Dealer Add-Ons. I would definitely recommend this dealership to anyone looking to purchase a vehicle.
I had a very pleasant experience at this dealership. The staff was professional and the best part, No Dealer Add-Ons. I would definitely recommend this dealership to anyone looking to purchase a vehicle.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience! We’re thrilled to hear that you had a pleasant and stress-free vehicle purchase with our team. Providing a professional experience with transparent pricing and no dealer add-ons is exactly what we strive for. We truly appreciate your recommendation and thank you for choosing Gunn. We hope you enjoy your new vehicle and look forward to serving you again in the future!
Friendly staff, work very fast to ensure great service. Staff ensures that you have no questions on the vehicle.
Friendly staff, work very fast to ensure great service. Staff ensures that you have no questions on the vehicle.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your feedback, Daniel! We’re glad to hear that our team provided friendly, efficient service and made sure all of your questions were answered throughout your experience. Keeping our customers informed and comfortable with their vehicle is a top priority. We appreciate your business and look forward to serving you again in the future!
Service was done in a timely manner. We were a walk in service, and they got right on it.
Service was done in a timely manner. We were a walk in service, and they got right on it.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience! We’re glad to hear that our team was able to provide timely service and take care of your vehicle quickly, even as a walk-in customer. We appreciate your trust in our service department and are happy we could make your visit convenient and efficient. We look forward to serving you again in the future!