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Group 1 GMC Southwest

(1,042 reviews)
Visit Group 1 GMC Southwest
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 5:00pm
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Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
New (832) 871-4974 (832) 871-4974
Used (832) 871-4784 (832) 871-4784
Service (832) 871-4817 (832) 871-4817

Reviews

(1,042 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Group 1 GMC Southwest from DealerRater.

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I love the service and I would definitely recommend

I love the service and I would definitely recommend someone to buy from there and I will be back for my next ride in the future

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello, we are very happy we could provide you with a positive experience! Thanks for the recommendation, and have an amazing day!

Customer service is not a slogan at this dealership!

Customer service is not a slogan at this dealership!! They put us, the customer as their primary priority. Making sure that we are getting the best possible car at a favorable price !! They went out of their way to make us happy with our purchase

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Mor, we really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

After having issues with other GMC service departments, I

After having issues with other GMC service departments, I can truly say that I found a service center that takes pride in the level of quality service. I have found a service department that I can rely on for all of my service needs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Peggie, we're happy you had a great experience with our team! Our team strives to deliver an excellent experience, and we are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

ease of booking service, familiar and knowledgeable

ease of booking service, familiar and knowledgeable service advisor along with easy in and out makes for a great service experience. The people with Sterling McAll are proven professionals.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Group 1 GMC Southwest. If you have any further questions, please give us a call. We're always happy to help!

I had a great experience with the service during the

I had a great experience with the service during the maintenance on my 2023 GMC Yukon, thank you for your assistance. I recommend this dealer.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Fabio, we're happy to hear you had such a positive experience with our team! If you have any further questions, please don't hesitate to reach out!

Great experience great great great great great great

Great experience great great great great great great great great grate great great great great great great great great great great great great great great

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello Steven, we appreciate you taking the time to leave us this feedback. If you have any further questions, please don't hesitate to reach out!

Great experience.

Great experience. Negotiations were painless. They were fair, efficient, and easy to do business with. Would highly recommend them to anyone else in the market for a new vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Connor, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Carlos gave GREAT service today!

Carlos gave GREAT service today! I will definately return. Loved the video from technicians. Good trustworthy service is hard to find. This is the service i receive everytime I visit.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Deannea, we're happy you found our staff to be so supportive during your experience here at Group 1 GMC Southwest. We hope to be of service to you again in the future. Best wishes, Group 1 GMC Southwest

I had a great experience working with Marcus Squire at

I had a great experience working with Marcus Squire at Sterling McCall GMC! He was incredibly sweet, knowledgeable, and made the entire process smooth and stress-free. Marcus made sure I was well taken care of, got exactly what I wanted for my trade-in, and even included some extra items with my new Terrain. He truly went above and beyond to make sure I was happy with my purchase. Highly recommend working with him if you?re in the market for a new vehicle!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Dania, we're happy you found our staff to be so supportive during your experience here at Group 1 GMC Southwest. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Always a great experience Aaron is excellent.

Always a great experience Aaron is excellent. Great customer service always take care of me.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your kind review; we are happy to pass along your comments to Aaron here at Group 1 GMC Southwest! We are always more than happy to assist you if anything else comes up. Take care!