Reviews
Competitive price, wonderful customer service.
Competitive price, wonderful customer service. Keith was so helpful to get me a new Hummer EV
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for your kind review; we are happy to pass along your comments to Keith here at Group 1 GMC Southwest! We are always more than happy to assist you if anything else comes up. Take care!
Keith helped me to purchase new Hummer EV. Every step was perfect, with awesome price offers. I have met several dealers to purchase this new lux truck, but Keith was most professinal, taransparent on everything. Thank you Keith!!
Keith helped me to purchase new Hummer EV. Every step was perfect, with awesome price offers. I have met several dealers to purchase this new lux truck, but Keith was most professinal, taransparent on everything. Thank you Keith!!
Bought there and do all of my services there.
Bought there and do all of my services there. Service team is always spot on!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Ok but spent 5 long hours at dealership.
Ok but spent 5 long hours at dealership. Very slow. One floor mat missing and no users manual. Wiper flood low light is on. Never had instructions about car. After over 5 hours and no lunch I was ready to go. Started at 10:00 and I had appointment. Had to do accept finance as they didn’t accept a check. Just a gimmick.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your feedback, Long. We truly appreciate you sharing your experience—it helps us identify where we can improve. We're reviewing the concerns you mentioned and will work on adjusting our processes to ensure a smoother, more efficient experience moving forward. Margarita Pochtovaya General Manager margarita@sterlingmccallbuick.com
Did a nice job on service and showed me a pretty nice new
Did a nice job on service and showed me a pretty nice new car that I’m considering.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for sharing your positive experience! If you have any further questions, please don't hesitate to reach out!
This was by far the easiest buying car experience ever!
This was by far the easiest buying car experience ever! Really enjoyed this dealership! I recommend
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, we are very happy we could provide you with a positive experience! Thanks for the recommendation, and have an amazing day!
Terrible, just drove an hour in traffic, just to be told
Terrible, just drove an hour in traffic, just to be told the car that was available was on a recall and couldn't be sold.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Pete, we’re truly sorry for the frustration and inconvenience this situation caused. That is never the experience we want for any of our guests. Please feel free to contact me directly at margarita@group1auto.com so I can personally look into this and follow up. Margarita Pochtovaya General Manager
I recently purchased a car through Jay and the experience
I recently purchased a car through Jay and the experience was smooth from start to finish. Jay was knowledgeable, patient, and genuinely listened to what I was looking for. No pressure, no pushy tactics—just clear communication and honest guidance. I felt well-informed throughout the process and ended up with a car I truly love. Highly recommend Jay for the car presentation and Brittany for follow ups!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Sterling McCall GMC! Thank you, and have a fantastic day!
Great customer service, and unbeatable pricing , I love
Great customer service, and unbeatable pricing , I love my truck ! Thunderstorm gray looks bad to the bone.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate your business and look forward to serving all of your future needs Margarita Pochtovaya General Manager margarita@sterlingmccallbuick.com
Doyle and Zach took great care of me and made the process
Doyle and Zach took great care of me and made the process very easy and smooth.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, we're happy you found our staff to be so supportive during your experience here at Sterling McCall GMC. If you have any further questions, please give us a call. We're always happy to help!
I had a really disappointing experience at Sterling
I had a really disappointing experience at Sterling McCall GMC. I initially spoke with a young guy named Johnathan who constantly overtalked me and didn’t seem interested in listening to what I actually wanted. They gave me numbers on one truck, but I didn’t like that particular vehicle, so I started working with someone else named Floyd. He gave me numbers on a different truck, which was fine, and after a few days of back-and-forth—mostly because they kept texting me—I started thinking more seriously about the deal. At one point, I had three different people texting me, all pushing me to come in and buy the truck. I have the texts to prove it. Eventually, I got the numbers down to where I wanted them, but only after asking them to remove several add-ons I didn’t need. Be aware—they’ll throw in extra items to increase the price, so watch the numbers very closely when dealing with these salespeople. On top of that, Johnathan completely stopped responding to my texts. I had to call the finance guy directly. He looked at the numbers and—keep in mind, we had already been approved through GMC—realized something wasn’t adding up. He called them back, and then I was told they couldn’t sell me the truck after all. I hope this feedback reaches the owner, because this was one of the most frustrating dealership experiences I’ve ever had. I will never shop at Sterling McCall GMC again.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
