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Group 1 GMC Southwest

(1,042 reviews)
Visit Group 1 GMC Southwest
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
New (832) 871-4974 (832) 871-4974
Used (832) 871-4784 (832) 871-4784
Service (832) 871-4817 (832) 871-4817

Reviews

(1,042 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Group 1 GMC Southwest from DealerRater.

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Friendly service with good communication.

Friendly service with good communication. Thorough inspection and resolution of issues same day. Truck received clean.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Kerem, we're so glad that we were able to go above and beyond your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!

Carlos gave GREAT service today!

Carlos gave GREAT service today! I will definately return. Loved the video from technicians. Good trustworthy service is hard to find. This is the service i receive everytime I visit.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

Service in general and costumer attention is excellent.

Service in general and costumer attention is excellent. Service Advisor John Ramirez is great always.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Hi Jose, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Good services all the time they make you feel like in

Good services all the time they make you feel like in your house easy and comfortable

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Sterling McCall GMC. Please don't hesitate to reach out if there's anything additional we can do for you.

Good service they will try real hard to help you out left

Good service they will try real hard to help you out left my phone number always checking on me

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, we are delighted to have provided you with such a positive experience! Please let us know if there's anything else we can do for you; we're more than happy to help!

We had a great experience with the sales force.

We had a great experience with the sales force. Got a good price from them

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Keith was great, very knowledgeable of the vehicles I

Keith was great, very knowledgeable of the vehicles I looked at. Zach kept me close to my budget, until I got to the finance manager, he did his job, lol. Overall, great staff. I’ll be back in 3 years.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

The attention was great, and the prices are affordable, I

The attention was great, and the prices are affordable, I was looking for a new car in different places and they match what I need !!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello Francisco, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Charge me $800 TRUCK doing the same thing didn’t fix

Charge me $800 TRUCK doing the same thing didn’t fix anything !!!! Just because I’m a woman they mess over me !!!! took my payment TRUCK doing the same thing🥲😕

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We’re sorry to hear you’re still feeling frustrated, and we truly understand how important it is to feel confident in your repairs. Our team has spoken with you directly and worked to provide support, including discounted pricing. While some repairs were covered by your aftermarket warranty, others unfortunately were not. We’re here if you’d like to discuss further or explore any remaining options. Margarita Pochtovaya General Manager margarita@group1auto.com

Always good quality service.

Always good quality service. Very knowledgeable, respectful always treat you like family. Service team always looking to get you any help that can towards service and charges.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hello Sylvester, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!