Skip to main content

Group 1 GMC Southwest

(1,042 reviews)
Visit Group 1 GMC Southwest
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
New (832) 871-4974 (832) 871-4974
Used (832) 871-4784 (832) 871-4784
Service (832) 871-4817 (832) 871-4817

Reviews

(1,042 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Group 1 GMC Southwest from DealerRater.

Want to share your experience with this dealership?

Write a review

The service advisor was very polite and took care of my

The service advisor was very polite and took care of my vehicle maintenance requirements and a re-call. Very pleased with the time zi had to wait for my vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

I really appreciate all the help yall did excellent

I really appreciate all the help yall did excellent service high recommend this place excellent staff help you out to the right way to get your services get done thanks again

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

Fast and professional service!

Fast and professional service! I got my car fixed, and it was cleaned up before I picked it up! Thanks

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

I recently purchased a 2026 GMC Terrain Elevation from

I recently purchased a 2026 GMC Terrain Elevation from Sterling McCall GMC, and the entire experience exceeded my expectations. Debbie Roberts was exceptional throughout the process—she worked hard to find the right vehicle and terms that matched exactly what I was looking for. There was absolutely no pressure at any point, which made the experience comfortable and enjoyable. Debbie was extremely knowledgeable about the Terrain Elevation and took the time to explain all the features and options clearly. Her professionalism and dedication truly stood out. The finance team also deserves credit for their speed and efficiency. The paperwork was handled quickly and without hassle, which helped wrap up the purchase on a high note I highly recommend Sterling McCall GMC and especially Debbie Roberts if you're in the market for a new vehicle. Their commitment to customer satisfaction and smooth, pressure-free service made this a standout car-buying experience. Charlotte F.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello, we're happy you found our staff to be so supportive during your experience here at Sterling McCall GMC. Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

Always responsive and courteous.

Always responsive and courteous. Service staff keeps you updated throughout the whole process and notifies you of any changes or additional service needed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

It was an awesome experience.

It was an awesome experience. Very pleased with my Advisor. I was in and out within an one hour.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you; we appreciate your feedback! We look forward to your next visit! Take care!

Waited three hours for truck repair didn’t receive any

Waited three hours for truck repair didn’t receive any updates from service advisor. Had to go find somebody when my truck was ready so I can leave.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We’re sorry to hear about the lack of communication during your visit. That’s not the experience we aim to provide. Please feel free to reach out to our Service Director, Craig Robinson, at crobinson2@group1auto.com so we can address this and improve moving forward. Margarita Pochtovaya General Manager

Great experience!

Great experience! Jay was a great salesperson. The wait was a little long for financing but I didn't mind too much. Would definitely consider them in the future.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

I have brought my car for oil change to Ar�n.

I have brought my car for oil change to Ar�n. Any repair that has to be done. It always done in a timely manner. Will recommend.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

I cannot say enough regarding Sterling McCall Buick GMC

I cannot say enough regarding Sterling McCall Buick GMC dealership. It is always clean, the Service Reps and Salepersons are nice and polite. The wire-fi does not go in and out. The environment is excellent.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!