Reviews
John Ram�rez , the best service advisor ever, kindly,
John Ram�rez , the best service advisor ever, kindly, friendly, helpful and very knowledgeable ,The best facilities and technicians in town, The express service is very convenient
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Jose, thank you for your kind review; we are happy to pass your comments to John here at Sterling McCall GMC! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
At the same time, record the car inspection process for
At the same time, record the car inspection process for customers to see! I really like this!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hello Tam, thank you; we appreciate your feedback! Thank you again for leaving us this response!
I bought my vehicle new at Sterling McCall and have
I bought my vehicle new at Sterling McCall and have relied heavily on there service department when I needed to.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Tim, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Sterling McCall GMC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
John Ramirez and his Crew in service always do a great
John Ramirez and his Crew in service always do a great job. The work is always done correctly the first time. I do not service my vehicle anywhere else.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi John, thanks for your praise and kind comments about our team. Please let us know if there is anything else we can do for you; we are more than happy to help!
You’re good team and professional.
You’re good team and professional. Thanks for everything.Im recommending to continue with this good work!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!
I was very happy with the results both in price and the
I was very happy with the results both in price and the professionalism of both the sales staff and the financial department
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
The service person was polite and communicated with me in
The service person was polite and communicated with me in a timely manner. $200 for the diagnostic is terrible. Over $800 to fix a widely known and easy to fix transmission thermostat issue is insane.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for sharing your experience. We're glad our team treated you with respect, but we’re sorry to hear you left feeling disappointed about the pricing. We’d love the chance to make things right and hopefully earn back your trust—feel free to reach out if you’re open to it. Margarita Pochtovaya General Manager margarita@group1auto.com>
The service person was polite and communicated with me in
The service person was polite and communicated with me in a timely manner. $200 for the diagnostic is terrible. Over $800 to fix a widely known and easy to fix transmission thermostat issue is insane.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for sharing your experience. We're glad our team treated you with respect, but we’re sorry to hear you left feeling disappointed about the pricing. We’d love the chance to make things right and hopefully earn back your trust—feel free to reach out if you’re open to it. Margarita Pochtovaya General Manager Group 1 GMC Southwest Cell 786 294 4773
Met with salesman Jay.
Met with salesman Jay. He answered my questions regarding the used SUV I was interested in. He was knowledgeable about the vehicle which helped me when test driving the SUV.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Glenn, we are very happy Jay could provide you with a positive experience! If you have any further questions, please don't hesitate to reach out!
I bought a 22' Terrain from here and it's been great.
I bought a 22' Terrain from here and it's been great. I've had my car for 2 years now and no complaints. I've had all of my oil changes here and Arron has always taken care of me!! I have a toddler and he's always made sure I get out in a decent time!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello Rebecca, thank you for your kind review; we are happy to pass along your comments to Arron here at Sterling McCall GMC! Please don't hesitate to reach out if there's anything additional we can do for you.
