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Group 1 GMC Southwest

(1,042 reviews)
Visit Group 1 GMC Southwest
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
New (832) 871-4974 (832) 871-4974
Used (832) 871-4784 (832) 871-4784
Service (832) 871-4817 (832) 871-4817

Reviews

(1,042 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Group 1 GMC Southwest from DealerRater.

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The employee that helped me, Jonathan was very

The employee that helped me, Jonathan was very professional. I could tell he was excited for my business. He explained everything. I was totally happy with the service that he delivered.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

Jordan provided excellent care, he was attentive,

Jordan provided excellent care, he was attentive, knowledgeable, and kept me inform on the step by step repairs. He explained in details the cost of repair.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hello Joseph, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Trevor was the best!

Trevor was the best!!!! He was patient, kind and very professional. Everything was done in a timely manner.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Dealer response

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

Great customer service.

Great customer service. Kensy help us, and went above and beyond our expectations. We are greatly appreciated.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Kensy was my sales person and she was awesome.

Kensy was my sales person and she was awesome. Found me in the parking lot poking around for a vehicle that fit my needs. Spoke briefly and Kensy rolled out the perfect 2025 Yukon Denali, black on light interior. I had to have it. Process was quick and seamless and followed up with me to make sure I had app downloaded. All was good so don't hesitate to reach out to her if you are looking for a new ride. Thanks again Kensy

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Hi, we're happy you found Kensy to be so supportive during your experience here at Sterling McCall GMC. Please let us know if there is anything else we can do for you; we are more than happy to help!

Great customer service.

Great customer service. They worked very hard to get the deal done. Appreciated the constant communication.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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My experience was great, I got my car serviced in good

My experience was great, I got my car serviced in good time. I was not delayed in any way. I was very satisfied with service provided.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Mercy, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Carlos was very helpful and they did a great job.

Carlos was very helpful and they did a great job. Would recommend to a friend. Thank you again for your help, and I will be back in the future

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Josh, thanks for your praise and kind comments about Carlos. Feel free to reach out to us if you need anything. Have a wonderful day.

Great working with the sales team and buying team.

Great working with the sales team and buying team. Great truck at a great price and very easy to deal with. Had everything ready to go when we flew in so we could get back out faster.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Stephen, thank you for sharing your positive experience! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

I was referred by Rodrick!

I was referred by Rodrick! Eugine was great!! The whole experience was awesome! Soon as I walked in, he went to straight work & I was able to drive out with a 2024! If you need a vehicle I recommend this place & don?t forget to ask for Eugine!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Ariel, thanks for your praise and kind comments about Eugine. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!