Reviews
Great service, fast and easy!
Travis helped me out today, he gave me an update on my vehicle within a hour. Great customer service HIGHLY RECOMMENDED! Thank you so very much!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your kind words for our staff, we appreciate it!
Sterling McCall Buick GMC
John made everything simple for me! Helped me make sure my vehicle was in great standards. Would definitely recommend getting your vehicle serviced with him!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your kind words for our staff, we appreciate it!
Honest and efficient
We took our 2008 Hummer H3 in because the check engine light was on. They were efficient, fair and honest. They actually recommended that we have the problem repaired at a private auto repair shop because it would be more cost effective. Who does that now days?!?! It was a great experience and we will be back.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are very happy to hear that we were able to provide you with an enjoyable service experience. We thank you for your business and look forward to your next visit!
Excellent customer service
Floyd Lopez was who helped us. He was great! He helped me find exactly what I was looking for. This dealership is not on my side of town and I would drive across town again for the service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your kind words for our staff, we appreciate it!
The service center at Sterling McCall
Ramon Zapata, was my service advisor. Ramon gave me an update on my vehicle within a hour. That is great service in the car industry. He gave me a very reasonable time as when the vehicle would be ready. He was right on time . Great customer service HIGHLY RECOMMENDED Ramon. Thank you very much job well done.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.
Untruthful liars
We bought a used 2017 infiniti QX60 we live in dallas and drove to Houston to get the car. The very next day we had to take it to another infinite dealership because the emergency brake wasn't working and they were supposed to put the wheel locks on which they charged us for and they were supposed to refund me the diagnostic and the wheel lock and until today I still haven't received it they keep giving me the run around. They are quick to take your money but trying to get it back is nightmare.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for informing me about your situation. Please know that we are looking into your concerns, please reach out to Luis Garza the Director of Pre Owned Sales at 713-776-4684. If there is anything I can do in the meantime please reach out to me. Kimono Cooper General Manager Kcooper@group1auto.com
My 2017 QX50
Excellent salesmanship at this dealership compared to other dealership I visited in purchasing my new used car. The transaction was effortless and very professional done
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!
Bernie Joubert
Awesome customer service. Arnold Ramirez, was my associate I helping me. He was very 👍.I will return to Sterling McCall for future services. Thank you, For your awesome customer service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!
Excellent Service
After several findings and waiting for parts my vehicle is running like new. Basil kept me abreast of my repairs and worked it out so I was able to receive a discount. The provided an Uber to and from the dealership.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!
Great service dealership
Went in for recall and maintenance service. Service advisor Arnold was very professional and courteous. Will continue to seek service from this dealership. Thanks again.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your kind words about Arnold! We are thrilled that you had such a great experience here with us! We thank you for your business and look forward to your next visit!