Reviews
Servicing
Excellent service center. Friendly, courteous and professional. Ryan was very informative. Technician was very thorough in his inspection of my vehicle. Kudos to the entire service department.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Service is always great here. Good people and they always...
Service is always great here. Good people and they always do there best to help you out. Cynthia, Ryan and Marvin are top notch people.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great
I had an 9:30 appointment for a recall that was to take an hour to do. So I planned an oil change at the same time and a tire rotation at the same time. I believe I was out and on my way before 11:00.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Quick Service
This was my first interaction with Ryan and he was courteous. Also, the length of time I spent at the facility was reasonable for the services rendered.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great service dept
Ryan in service has communicated well and we have worked through a nagging problem. Clean dealership and waiting lounge and minimal time spent waiting for service to be completed
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
On Thursday 7/9/2020 I came in for an oil change. I also...
On Thursday 7/9/2020 I came in for an oil change. I also knew I needed new tires based off of my last visit for an oil change. Last time I was in there they gave me a quote of $600 & change for a set of 4 brand new tires and this time I was charged $900 plus. When I asked why the price changed all they could tell me was there was “probably” a promotion going on at that time. I am not pleased with the amount I paid for the tires, especially considering I could’ve went elsewhere and got 4 new tires for way less than what I was charged on Thursday.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Hi Ajgmschroed, we regret to hear that your recent experience was anything less than exceptional. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.
Marvin was very professional and thorough, he greeted me...
Marvin was very professional and thorough, he greeted me upon arrival, opened my car door and asked how he could assist me, he listened to me vent about my windshield being cracked on the way to the dealership.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent, fast check in , professional and courteous...
Excellent, fast check in , professional and courteous employees. Work done within the time estimate given. They also gave the vehicle an overall check of fluids, tires etc. Great service!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Always a pleasant experience at this dealer. Quick,...
Always a pleasant experience at this dealer. Quick, courteous and always leaves my car clean. Good customer service and clean waiting area for your wait.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Replaced hardware pieces.
Marvin and crew replaced a couple of hardware pieces that were broken or fell of the Titan..Nice dealership with good coffee and a great massage chair. Fine experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
