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Nissan of St Augustine

(512 reviews)
Visit Nissan of St Augustine
Sales hours: 11:00am to 7:00pm
Service hours:
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Sales Service
Monday 9:00am–9:00pm 7:00am–7:00pm
Tuesday 9:00am–9:00pm 7:00am–7:00pm
Wednesday 9:00am–9:00pm 7:00am–7:00pm
Thursday 9:00am–9:00pm 7:00am–7:00pm
Friday 9:00am–9:00pm 7:00am–7:00pm
Saturday 9:00am–9:00pm 7:00am–5:00pm
Sunday 11:00am–7:00pm Closed
New (888) 364-6567 (888) 364-6567
Used (904) 689-8207 (904) 689-8207
Service (904) 689-8312 (904) 689-8312

Reviews

(512 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Nissan of St Augustine from DealerRater.

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Surprisingly easy to deal with. My salesman, Don and...

Surprisingly easy to deal with. My salesman, Don and the manager, Will were professional and fair. I got a much better deal than I was getting at Coggin in Jax. I totally recommend St Aug Nissan. .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Quick & Courteous

Great Customer Service - From Check-in throughout the entire process. Very Pleased & Amazed that they didn't find anything additional items that needed to be fixed. When does that ever happen? Will definitely be back for our next service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

IT WAS A LITTLE EXPENSIVE

THE SERVICE WAS FINE THE TECHNICIAN WAS VERY KNOWLEDGEABLE AND FRIENDLY. HOWEVER I HAD TO WAIT FROM 1230 UNTIL 5 PM. I WASNT HAPPY ABOUT THAT.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Marvin, got me in right away. Explain what I needed and...

Marvin, got me in right away. Explain what I needed and answer all my questions. My car tires were rotated and and explained the multiple point inspection.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Our salesman Alex was awesome..the finance not so...

Our salesman Alex was awesome..the finance not so much..we came in with a check from Vystar..the check was ignored and the finance manager ran it through Vystar again...our credit score was hit twice which was unnecessary because the Vystar had already done that when they issued our check...we were not happy with the finance end if it

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Cmaher338, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

great custermer service

great customer service and made sure my vehicle was safe to drive. I will definitely continue buying vehicles in the further I will be back.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Quick courteous fair priced.

The service personnel are always courteous and always remember my name. I can depend upon any recommendations because they always only recommend necessary repairs. They alert me of any future issues that may occur.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The service was great. The team was quick to diagnosis...

The service was great. The team was quick to diagnosis and repair my car while I was on vacation. They even took the time to vacuum my car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Kgonzales22, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

Everyone there was very accommodating and eager to help....

Everyone there was very accommodating and eager to help. My experience with Nissan of St. Augustine was very present, and I would definitely recommend them to family and friends.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Always An amazing experience! Fast and quick, the people...

Always An amazing experience! Fast and quick, the people are always really nice and caring! Never have a problem when I’m getting services done! :)

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Kayla_denman, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!