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Nissan of St Augustine

(512 reviews)
Visit Nissan of St Augustine
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:00am–7:00pm
Tuesday 9:00am–9:00pm 7:00am–7:00pm
Wednesday 9:00am–9:00pm 7:00am–7:00pm
Thursday 9:00am–9:00pm 7:00am–7:00pm
Friday 9:00am–9:00pm 7:00am–7:00pm
Saturday 9:00am–9:00pm 7:00am–5:00pm
Sunday 11:00am–7:00pm Closed
New (888) 364-6567 (888) 364-6567
Used (904) 689-8207 (904) 689-8207
Service (904) 689-8312 (904) 689-8312

Reviews

(512 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Nissan of St Augustine from DealerRater.

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Had a problem with my truck for about 2 years. Took it to...

Had a problem with my truck for about 2 years. Took it to nissan os st Augustine and they correctly diagnosed the problem and fixed it. Ryan was very helpful from starr to finish. I highly recommend the service department.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!

Glen the master mechanic is the best there is and your...

Glen the master mechanic is the best there is and your parts department is awesome too thank you guys Keep up the good work see you next time

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day! We hope to see you soon!

Great service, did right away. Brought in for keys.will...

Great service, did right away. Brought in for keys.will be back.thank you for being available. We just moved here,so was easier than thought

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day! Thanks again for taking the time to leave us this information about your recent visit. Take care!

I am not going to do this.

Nothing to say for the review. I answered the questions that are stated below. I am not sure who my person was I think Ryan.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day! We look forward to your next visit! Take care!

Unhappy with result

My 2020 Rogue has a tailgate problem. It has opened on its own when I was driving. Twice. Called this dealer, where I purchased the Rogue, 6 months ago. To date it has only 2100,OO miles on it. The repair department checked it ou but found nothing wrong. Suggested I has dogs or kids in the car My vehicle is garage kept and I have no children or dogs that could do this. So I have to say, I totally upset about this. The car was in drive when this happened and they told me it was impossible to open when vehicle is moving.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair 3.0
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

They are so friendly from the front door to the back. We...

They are so friendly from the front door to the back. We are very happy with our service. We are proud of our new Rogue. Thank you all so much.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Excellent staff

Tim was very knowledgeable and personable throughout the whole process. He gave us excellent service. We were very pleased with his easy going manner and patient.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day! We hope to see you soon!

Everyone was very professional and kept their word. The...

Everyone was very professional and kept their word. The whole experience was painless with finding a vehicle I wanted, agreeing to terms and doing the paperwork

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

I can’t say enough about Marvin and Ryan in the service...

I can’t say enough about Marvin and Ryan in the service department. They both are always available for questions and treat me as if I am their only customer.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Laura6010, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

You guys went over the top. I was amazed and would...

You guys went over the top. I was amazed and would recommend anybody to come there and on the other hand will you'll never meet a better person or a bit or person to help you out thanks a lot guys and wish you the best

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day! We look forward to your next visit! Take care!