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Nissan of St Augustine

(512 reviews)
Visit Nissan of St Augustine
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:00am–7:00pm
Tuesday 9:00am–9:00pm 7:00am–7:00pm
Wednesday 9:00am–9:00pm 7:00am–7:00pm
Thursday 9:00am–9:00pm 7:00am–7:00pm
Friday 9:00am–9:00pm 7:00am–7:00pm
Saturday 9:00am–9:00pm 7:00am–5:00pm
Sunday 11:00am–7:00pm Closed
New (888) 364-6567 (888) 364-6567
Used (904) 689-8207 (904) 689-8207
Service (904) 689-8312 (904) 689-8312

Reviews

(512 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Nissan of St Augustine from DealerRater.

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Oil change

Very prompt, friendly customer service. I would recommend this Service location to anyone whose interested in taking their vehicle, especially Nissan drivers to have it serviced.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
0 people out of 0 found this review helpful.
Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day! We look forward to your next visit! Take care!

Amazing service, and very personable to work with. I will...

Amazing service, and very personable to work with. I will definitely be bringing my vehicle back here, for any future service work, and / or sales needs

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Very polite people, makes you feel comfortable. They took...

Very polite people, makes you feel comfortable. They took me in for extra stuff and got the job done! Dint take to long, very pleased.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day! Thank you so much again for your feedback! We hope you have a great day!

Good job

Your service department is the best in you dealership . I will always have my vehicle serviced there. Ryan has always very helpful and polite , and also a couple of people in that department.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Galea7073, we are very happy to have provided you with such a positive experience! We hope to see you soon!

Outstanding service! Outstanding team!And Gerron Miles,...

Outstanding service! Outstanding team! And Gerron Miles, who’s the individual, who sold us the car is/was very professional, polite, personable, and attentive. Thank you Mr. Miles

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Marvin made a very stressful time a lot less stressful....

Marvin made a very stressful time a lot less stressful. My Armada needed a airbag sensor replaced after a accident. Marvin dealt with the insurance company and made sure my part was at the dealership before making an appointment for the repair. Marvin is a great asset to this dealership's service department. He is always pleasant and always the gentleman!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day! We look forward to your next visit! Take care!

The salesman was fabulous, went out of his way for us....

The salesman was fabulous, went out of his way for us. Finance is where things went wrong, My car approved, no problem. Fiancé’ was told his truck was approved, not true, heartbreaking.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Sorry to hear, please contact me directly if needed. Will Barnes

2020 Murano Purchase

The team was very easy to deal with. They were friendly with no unnecessary pressure and were very thorough in explaining things and the process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Seen in a timely manner and solved problem.Would like to...

Seen in a timely manner and solved problem. Would like to have seen more CDC compliance as in masks and sanitary pens for signature and wiping of furniture.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

They were willing to find the vehicle I wanted and...

They were willing to find the vehicle I wanted and brought it to my home so we didn’t have to go to the dealership during the lockdown.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day! We look forward to your next visit! Take care!