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Nissan of St Augustine

(512 reviews)
Visit Nissan of St Augustine
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:00am–7:00pm
Tuesday 9:00am–9:00pm 7:00am–7:00pm
Wednesday 9:00am–9:00pm 7:00am–7:00pm
Thursday 9:00am–9:00pm 7:00am–7:00pm
Friday 9:00am–9:00pm 7:00am–7:00pm
Saturday 9:00am–9:00pm 7:00am–5:00pm
Sunday 11:00am–7:00pm Closed
New (888) 364-6567 (888) 364-6567
Used (904) 689-8207 (904) 689-8207
Service (904) 689-8312 (904) 689-8312

Reviews

(512 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Nissan of St Augustine from DealerRater.

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Prompt, courteous service!

Called Service (Mark) as I was near the dealership when my oil change light came on and he was able to accommodate getting my car in while I was in the area (I live an hour away). Then he had me on my way within an hour, so I was very appreciative of the friendly & prompt assistance!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Typical lying sales staff

Buyer Beware!! If you want an honest non-pushy experience this isn't where you want to go. I worked with with Joel Boeinger originally on an Xterra, he said they couldnt budge on the price, a month later they dropped it $1500 so I contacted them again and worked with James Speiser and Mike Shakowski in finance. At first they couldn't work out the deal I wanted which was fine, they kept trying to push me over my budget (which is why I don't go to dealerships in person to haggle). They were persistent and Mike called and said they worked it out he was holding the truck until 6pm (it was 11am). I even received an email confirmation for the appointment. I left work early to get down there and had a friend drive across town to take me there, halfway through the hour ride I get an email saying the they sold it. Typical underhanded lying car salesmen. Do yourself a favor and go somewhere with more integrity where they won't try to force you to spend more than you want to.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great staff

Friendly staff. Low pressure sales . Get you in and out in your new car fast without keeping you tied up at the dealership all day .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Got The Car

Was scared I wasn't going to drive away with what I neede, I did and this a very happy new car owner and service from walking in to driving away was great.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Pleasant wait

I brought my car into the dealership for an oil change and tire rotation. I was told that it would take about an hour. I told a salesman that I had work to do and I was directed to a table on which to work. A pleasant salesman, Cedric, began talking to me and we had a most pleasant discussion. This young man made my experience memorable and the time passed very quickly. The car was completed in 45 minutes. I was almost disappointed as I was enjoying the banter with Cedric. When it's time for a new car, I will certainly look for him to be my salesperson. I even took some of his business cards to share with my friends who might be looking for a new vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

After a total loss

I had just recently cosigned on a car for my husband when my personal car got totaled. With my rental due back on a Monday i was pressed for time. My insurance company mailed the payoff to my lienholder but they haven't received it to close out my loan. Many companies are will not finance a third loan. I explained my situation and they worked with me to get it done. They got me into a car i didnt go in for but a brand new car that would cost me less money longterm. Very nice staff. Very friendly. Will be visiting again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Thank You Nissan of St. Augustine

We would like to thank the team at Nissan of St. Augustine. My father has been part of the Nissan family for many years. He is a World War II veteran and just turned 93. Completely unexpected health issues put him in a nursing home. Knowing he had to give up his Nissan was very hard for him. I contacted Nissan of St. Augustine and asked for help. They worked very hard so we could return the vehicle knowing it was still under contract. My mother is 90 and cannot drive. We thank all of the St. Augustine Nissan team for helping make this happen. If I could give you guys 6 stars I would!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Service

The staff is always friendly,professional and courteous. After the hurricane my house was destroyed. Mark made my oil change cost nothing with my Nissan points! What a welcome surprise in the midst of a bad situation.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Thank you, excellent, positive buying experience!

Thank you, very much, Gregory Allen lll, Mrs. Lynn M, who were at Nissan, at St. Augustine, on May 20, 2017, excellent, professional, employees, of Nissan, who care greatly about helping Me, a U S Navy Veteran, and my husband, to purchase, the best vehicle, for us. We highly recommend Nissan, at St. Augustine, to Military, and to families, and to others, Who want a positive, professional, caring, honest, team of Nissan employees, to help them, In making a wonderful purchase, of a high quality vehicle. Please seek out: Mr. Ace Fagundo, Sales Manager, at Nissan, of St. Augustine, who is very professional, Very kind, very helpful, excellent customer service, in helping my husband and I, have a positive, Great, buying experience! This is the best Dealership, in Florida! Thank you, very much, We are very happy, that we purchased our beautiful, high quality vehicle, from Nissan, of St.Augustine, Saturday, May 20, 2017. Bill and Eileen Brown Green Cove Springs, Florida U S Navy Veteran

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Excellent Service!

Another excellent service. Mark is the best! Had us in and out! Also went on line and chatted w rep who told us of the current specials. Ended up getting half price service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.